Xoom Money Transfers Complaint

Xoom Money transfers department,

International money transfer Money was not available when promised Maryland

I tried to send $2900.00 to my cousin brother through https : //www.xoom.com- on - - 2015. According to the advertisement the money should be deposited instantly, so far they are saying the company is working on getting some status update from their partner. I am not receiving proper status update from them. I would like the money to be deposited in cousin 's account or refunded back to me ASAP.