Resources for resolving common issues with City National Bank products and services
You can reduce the number of unwanted calls from City National Bank you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
City National Bank Mortgage loan servicing, payments, escrow account February 19, 2017 - I am filing a complaint about City National Bank. I currently have a mortgage loan with City National Bank. They have been reporting an incorrect loan balance which shows I owe more than I ever even borrowed from them on mine and my husband 's credit report for the last 8 months. It is causing my credit score to plummet and it 's hurting my opportunity to refinance my loan. I believe City National Bank wants me to refinance this loan so they can get it out of their bank because the interest rate is so low. They constantly call and email me to find out when I am going to refinance my home. Then... |
City National Bank Mortgage loan servicing, payments, escrow account February 19, 2017 - I currently have a mortgage with City National Bank. I have had the mortgage since -/-/-. I am complaining about unfair business practices by City National Bank. on several occasions between -/-/- and -/-/- I had to pay my mortgage at the end of the month because of financial difficulties. I would walk my payment into a branch and have it posted to my account for that month. While it was well within 30 days of when it was due the bank would fail to finally post it to my loan for several days after which would ultimately result in a late mark on mine and my husbands credit. Often... |
City National Bank Bank account or service account opening, closing, or management August 31, 2016 - I was shopping for a line of credit, and inquired with City National Bank in -, Ca. When they related the terms, I took some time to compare their offer with products offered by other banks. They hounded me to try to close the sale, but I hesitated, because I was not convinced that the rate and terms were optimal. Eventually, they sent me a copy of a 'notice of adverse action ', which they forwarded to - , citing insufficient income ; yet, they never declined the loan offering. It was only when I did not respond, that they took this apparent punitive action. I can produce phone records ... |
City National Bank Debt collection false statements or representation impersonated an attorney or official August 26, 2016 - A debt collector named - - is using sheriffs in NJ to send me documents that he says he has filed with a court but he has not. This guy has broken the law I was told by a lawyer and is a very aggressive debt collector. The bank is in CA and I am in NJ now so I am also wondering what the rules are around that.... |
City National Bank Credit card rewards April 3, 2016 - - - Bank closed my card and withheld the more than - in points I had accrued. Those points have a value of $1400.00 dollars in airfare or $1100.00 in cash statements. I want the value of those points, considering that I earned them fairly. ... |
City National Bank Bank account or service account opening, closing, or management June 28, 2015 - On Thursday, - - I set up and was approved for a personal checking account with City National Bank. I was given an account number and routing number and was told by my account representative that I could begin immediately using the account and make appropriate direct deposit arrangements with companies or entities paying me to send money to my new account with City National Bank. On - - and - - I arranged with and did the appropriate paperwork with many companies and entities to being immediately sending money to my new account with CNB. My account rep at CNB also ordered and... |
City National Bank Bank account or service deposits and withdrawals April 2, 2015 - My wife and I purchased IRA 's at City National Bank in - - ( actually it was the - -, CA branch ). The IRA Certificate Numbers - and - -. I moved from the - - address in -/-/- and gave the address change to the bank. Bank statement received showed that address. The IRA 's were automatic roll overs, so without regard to out further contributions, they should still be there generating money. I wrote to City National ( via fax ) on -/-/-, -/-/- and -/-/- with all our info attached. I was promise they would get back. I talked with a - -. They i... |