Review and analysis of over 206 Va Mortgage complaints against Ocwen
Ocwen consumers have reported over 206 official complaints related to VA mortgage. Out of the 206 consumer complaints against Ocwen, 20% were disputed by the consumer (i.e. the consumer was not happy with how Ocwen responded to their complaint) and 98% were processed in a timely manner. 1% of consumer complaints against Ocwen resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Ocwen Mortgage credit decision / underwriting May 26, 2016 - On - -, 2016 I submitted an application for loan modification through my mortgage company OCWEN. I owe more on my house, so I ca n't sell it. Plus, I pay about $300.00 out of pocket because my rental income does n't cover the mortgage. I sent every required document that 's listed on a checklist that comes with the application. Initially, they needed an additional few documents, so I sent them. Then the next week, they needed something else and was a different person ( I have never spoken with my so-called " relationship manager '' ) ; it 's always someone else that I ca n't understand... |
Ocwen Mortgage loan servicing, payments, escrow account May 12, 2016 - My complaint involves Ocwen Loan Servicing , LLC . The lenders payment grace period is the - of the month. Due to recent Strike with my company I made my payment in full with late fee on the - of the month, and only 6 days after the grace period I received a Remittance Information from Ocwen threatening to foreclose on my property if I did not bring my account to current. This may all be perfectly legal documentation but how fair is it for a company to send a threatening foreclosure statement when most statements of this sort are not even sent out until a homeowner has MISSED TWO PAYMENT... |
Ocwen Mortgage loan servicing, payments, escrow account May 7, 2016 - Ocwen Loan Servicing has engaged in unfair practices by systematically imposing obstacles to make it as difficult as possible for me ( and presumably all customers ) to obtain a pay off quote for my home mortgage loan. Ocwen 's practice of obstructing customers ' access to pay off quotes is harmful because it prevents customers from obtaining information necessary to re-finance home mortgage loans at lower rates, while allowing Ocwen to continue collecting interest from customers at higher rates. When I called Ocwen to obtain my pay-off quote I was told that they could not provide it to me. Wh... |
Ocwen Mortgage loan servicing, payments, escrow account May 6, 2016 - Ocwen Loan Servicing does not own and it not entitled to service the underlying loan. Moreover, Ocwen failed to comply with Dodd Frank regulations in connection with loss mitigation underwriting/modification application. They denied the application without proving any documents to the consumer which address the denial or the required information under Dodd Frank... |
Ocwen Mortgage loan servicing, payments, escrow account April 19, 2016 - I had a - mortgage loan from GMAC that was bought over by OCWEN. OCWEN now claims that during the transition ... .I owe them one months payment because the GMAC payment was never reflected to their account. I have bank statements to prove I 've never missed a payment. They ( OCWEN ) have been constantly calling me 3 times a day ... .-, -, and - for the last 3 months. They ( OCWEN ) have an accounting problem with GMAC and not me. ... |
Ocwen Mortgage loan servicing, payments, escrow account April 14, 2016 - I am getting charged insurance on a VA loan that already has insurance on it. ... |
Ocwen Mortgage loan modification,collection,foreclosure April 10, 2016 - Good afternoon, I am a veteran that used my VA Home Loan certificate to buy a home in -/-/-. The address of the home is - - - -, -, AL -. In - -, my wife and I divorced ( see attached ). In the final judgment of the divorce, my ex-spouse got the house and I was ordered to pay the mortgage for 36 months or until the property is sold. Whichever came first. In - -, I filed a Quit Claim Deed with the county Tax Assessor removing my name from the deed. I sent a copy of these documents to the mortgage company informing them of this action. In - -, I sent a le... |
Ocwen Mortgage application, originator, mortgage broker March 10, 2016 - I purchased a home in - Colorado in - of - that I had financed through GMAC Mortgage. As a result of a divorce, I was forced to file bankruptcy - -, -, and the bankruptcy was discharged on - -, -, and was closed as a no asset matter. GMAC filed a motion for relief from stay in the bankruptcy, and obtain permission on -/-/- to foreclose on the house. Rather than foreclose on the house, GMAC sold the loan to Ocwen Home Loans. Ocwen Home Loans has sat on the house for the past five years, and has not foreclosed or taken possession of the property. Because GMA... |
Ocwen Mortgage settlement process and costs March 2, 2016 - I represent buyers of a home owned CVF III Mortgage Loan Trust II ( hereinafter CVF ). CVF is the owner as a result of a large securities purchase from Ocwen Loan Servicing , LLC . As part of this transaction Ocwen must provide a quit claim deed to CVF that would provide CVF with the proper authority to sell the property to my client per the contract we signed -/-/2016. A quit claim deed was sent to Ocwen on -/-/16 for execution. As of today they have still not executed the Quit Claim Deed. My client was scheduled to close on -/-/16. As of the end of this week he has no where... |
Ocwen Mortgage loan modification,collection,foreclosure March 1, 2016 - I feel I am at a loss and have exhausted all resources at this point in, the process seemingly stalled for an unknown reason, I ( WE ) run the risk of losing the interest of the buyers that are currently contracted to purchase the property. Needless to say, if our perspective buyers decline to purchase the property for the reasons of time and inconvenience, I will experience an even greater hardship attempting to pursue alternatives to your " Help for Homeowners '' program ( s ). This has been very stressful and me as a - - who served my country for 21 years feels as if I am being victim... |
Ocwen Mortgage loan servicing, payments, escrow account February 16, 2016 - After a job loss, we applied for a loan modification -/-/-. After several months of providing the same info repeatedly, it was finally approved -/-/-. Although all payments since then have been timely, every month since then, Ocwen notifies us that our payment is late. When they call to ask for the payment, I provide them with payment details. Then I 'm placed on hold and when the caller returns to the line, they tell me I 'm right. The payment was being held in " SUSPENSE '' which they will remove and apply to account. This happened EVERY SINGLE MONTH except once in -/-/-. -/-... |
Ocwen Mortgage loan modification,collection,foreclosure December 17, 2015 - In - -, we started getting behind on our mortgage payment due to a change in job status. We contacted Ocwen via mail to let them know we would be getting caught up as soon as possible. We also contacted them via phone. In -, my husband contacted them by phone to discuss how to make the payments to bring the loan up to date because they were n't cashing the checks we had mailed to get everything caught up. Ocwen instructed us to make a payment of - through - as they would not accept regular checks until our account was current. However, when we logged into -, - only allows ... |
Ocwen Mortgage loan servicing, payments, escrow account December 14, 2015 - I pay my Mortgage through Ocwen. My payment is automatically withdrawn from my paycheck every two weeks. I 've called them once before and asked that my payments be applied to principal and they told me I could only apply a full payment to principal and that it would be done automatically once I had paid a full payment ahead. Currently on my statement it shows that my next mortgage payment is n't due until -/-/-. Which means they are holding my money and making interest on it until it 's time to apply the funds to my account. I called in today and they guy said he would apply the payment ... |
Ocwen Mortgage loan servicing, payments, escrow account November 25, 2015 - I was recently informed by my loan servicer, OCWEN Loan Servicing LLC, that my monthly mortgage payment was increasing from $2300.00 to $2600.00. Having known that my property taxes and insurance was not increasing, I was very surprised to hear this. I have been told, by OCWEN, that the significant increase resulted from a recent escrow analysis they performed during the summer. After further investigation of my escrow account history, I discovered a mysterious charge to my escrow account in -/-/-. On -/-/-, OCWEN reduced my escrow balance by $2800.00 - for no apparent reason. ... |
Ocwen Mortgage application, originator, mortgage broker November 19, 2015 - I am frustrated at the general consensus that mortgage companies are allowed to collect their interest upfront and not refund the money back if the loan is paid off early. Why are mortgage companies allowed to collect interest on money that has not been lent. Meaning that they should only be allowed to charge interest on the loan as it stands current. Not collect the interest on a note based on 30 years even if it is paid off in 5. I just think that as consumers the mortgage companies should be giving us a choice. ... |
Ocwen Mortgage loan servicing, payments, escrow account November 9, 2015 - My VA home loan was refinanced through - - - ( OCWEN/- ) and closed through them in - -, of 2013. Promising a lower monthly payment, with the majority of the monthly payment being applied to the principal on the loan amount versus the interest. Since refinancing in - of 2013, OCWEN has reported a delinquency on the account since - - of 2013, even though the loan was actively being paid with no late or missed payments. The loan was in OCWEN 's responsibility since - -, 2013. They are reporting my loan as delinquent since - - of 2013 when it was still being... |
Ocwen Mortgage loan servicing, payments, escrow account October 13, 2015 - In -, OCWEN Loan Servicing , LLC, assumed servicing of my house note from - MORTGAGE. Once the note was transferred, I was notified that there was an overage in my escrow account and received an escrow analysis showing the overage of $1100.00. OCWEN informed me that I could not keep the money in the escrow account, so I chose to have the funds dispersed to me. In -, OCWEN dispersed $1800.00 from my escrow account to my insurance company for hazard insurance on schedule, leaving a negative balance of $ -. The negative balance grew until I was notified of the payment increase. In... |
Ocwen Mortgage loan modification,collection,foreclosure September 14, 2015 - For the past 4 months, my mortgage company has returned payments for - accounts I have with them because there was a past due amount that I did n't know about and therefore my payments were not enough to cover. I spoke with a rep with the mortgage company on - - to try to come up with a plan to get caught up. We set up a 5 month payment plan, verified the first payment amount, and he made sure I had the receive code to send the first payments through verified funds. When I was having trouble sending the payments, I called OCWEN and was told that the payment plan was not actually set u... |
Ocwen Mortgage loan servicing, payments, escrow account July 20, 2015 - GMAC filed bankruptcy and sold our loan off. Ocwen financial now services it. - years ago they showed us at - on line for our loan. I set it up for auto pay bi monthly to pay it off faster. since then the amount has gone up to - and yet we have not been late once nor have we missed any payments. ... |
Ocwen Mortgage loan servicing, payments, escrow account July 4, 2015 - I have been putting $6600.00 in my escrow account annually which is a combination with my mortgage. My escrow has increased annually, but not the property taxes nor my house insurance. The property tax and my home insurance has came at an annual total of $5400.00, which is covered with my automatic deduction. I received an overage in the escrow only twice since I have own the home since -/-/2007 the mortgage company receives the same property tax and insurance statement as I do. I just need to know where is my annual overages payments, because nothing has rolled over to the following yea... |
Ocwen Mortgage loan modification,collection,foreclosure June 12, 2015 - In accordance with the Texas Debt Collection Act you have filed a cancellation of debt and are suppose to cease collection efforts. Ocwen and - - company cancelled my mortgage debt and I received a - and letter from them as well as it is reflected on my credit report. I contacted them to tell them that there must be a mistake. After multiple attempts trying to rectify the situation they sent me a letter confirming the - balance and reported it to the VA. A few months later they come back and say I am delinquent. I filed the - like I was suppose to and created a debt of -. Had... |
Ocwen Mortgage loan servicing, payments, escrow account May 30, 2015 - My husband and I are veterans and have a VA - year hybrid loan through - Mortgage ( Formerly - ), and their Loan Servicing agent is Ocwen Loan Servicing. We are not in Foreclosure and we are not - days late, but because of the timing of my paydays we are often paying our mortgage beyond their - day grace period each month. Promptly, on day -, they begin a barrage of calls to our house, literally blowing up our house phone. My husband is a -y - and he has laid there and listened to them call, then hang up and immediately, auto-redial us repeatedly sometime - times in ... |
Ocwen Mortgage application, originator, mortgage broker May 19, 2015 - - is showing over 120 days delinquent on a Mortgage that was included in a Bankruptcy that was discharged -/-/-. The loan was sold to Ocwen Loan Servicing in -/-/- a year after is was included in the Bankruptcy which is now reporting me delinquent on a loan that was discharged in the Bankruptcy. Litton is no longer in service so there is no way to get them to respond to my complaint. At least - Complaints have been filed with both - and - regarding - loan companies and have still not gotten the issue resolved. We are currently trying to buy a house and can not proceed ... |
Ocwen Mortgage loan modification,collection,foreclosure May 12, 2015 - We stopped making mortgage payments starting in -/-/- after my wife lost her job. Due to income setback we requested a loan re-modification with OCWEN Mortgage. We started working with a real estate agent who assisted with the paperwork. Once OCWEN was satisfied with the documents they kept requesting, they set trial payments of $1100.00 for 3 months then the payments would drop to $1000.00 till -. OCWEN called stating the 3.75 % interest rate will be changed to 3.875 % and the payments will now be $1200.00 and they have no knowledge of the $1000.00. When asked who required the... |
Ocwen Mortgage loan servicing, payments, escrow account May 12, 2015 - I have a home mortgage with ocwen loan services llc. I make my payments with no problems they are always on time and even early. they keep sending my payments back and not any reason with it. now i have received notice telling me i am 351 days past due and threatening to take my home away. i have all my checks that have been sent out. my husband is a - - veteran who has passed away. i maintain all payments for the estate of my husband. i have had help from other friends and been told this company is - that is into stealing seniors homes by not taking their payments to force a foreclos... |
Ocwen Mortgage loan modification,collection,foreclosure May 11, 2015 - I 'm a - - veteran, I applied for a modification to keep my home in which the VA is the gauranter. I feel they turn me down unfairly, I feel they did n't even try. They reveal to me that they went by a scale to determine my financial ability which I do n't think they considerd the details of my modification. Can I request your assistance with this matter? This is my - home an I want to keep it but, I do n't feel I 'm getting a fair chance. Thank you ... |
Ocwen Mortgage loan servicing, payments, escrow account May 1, 2015 - This is the - time I have to submit a complaint with the Consumer Financial Protection Bureau. Ocwen is once again stating that I am late on my mortgage payments even though my payments are submitted automatically bi-weekly by my financial institution. Based on information derived from my financial institution I am - a payment ahead on my payments. Ocwen is the most incompetent company that I have ever encountered concerning customer service. ... |
Ocwen Mortgage settlement process and costs April 24, 2015 - We bought our house through - VA loan ; they sold loan to Ocwen. We sold this house in - -/-/2014. Ocwen sent me - final checks totaling $3500.00. I did not cash them in time ; they were void after - days. When I called to have them reissued, Ocwen told me that I am no where in their system. I faxed them copies of the checks with my loan number on the checks & Ocwens name. They said they ca n't reissue because they ca n't find me. They also said they ca n't send me my - because they ca n't find me in system. They told me they had a system change over in - -/-/2014 & I '... |
Ocwen Mortgage loan servicing, payments, escrow account April 11, 2015 - In -/-/-, I got a letter from mortgage co telling me they no longer would pay my ins this after they had collected themoney for the past year.During this time my taxes were reduce by 40 % .So they end up having my money in escrow for billsthey no longer were paying.After numerous phone calls to them they refuse to refund my over payment and reduce my escrow amount. In - of -/-/- after giving up I made a payment for the total of principal and interestwhich they posted as all principal.So after - - - - months of being lied to I have not sent in a payment.Now they are for... |
Ocwen Mortgage loan servicing, payments, escrow account April 10, 2015 - OCWEN mortgage company escrow, did n't pay home owners insurance, thus insurance was cancelled, i called the mortgage company several times, rep said check sent to wrong address for insurance and the check would be resubmitted, check has not been received, called OCWEN mortgage co, still receiving run around, i still with out home owners ins and ins company stated possible increase on policy, because of cancelation, this has been going on for about - weeks and still no resolve, i live in a - area, i a - -, i need help as i 've spend hrs on the phone, getting the run around from OCW... |
Ocwen Mortgage loan servicing, payments, escrow account April 7, 2015 - I am having a problem with Ocwen Mortgage Company of which my loan is managed. I applied for the ability to pay my own escrow per their instructions officially sent to me in the mail. I was denied. The - points in their requirements to allow me to do this was:1. You have been current on your mortgage payments for the past 12 months. 2. Your loan does not have a negative escrow balance or any other outstanding delinquencies. 3. You do not have a tax or insurance payment due in the next 45 days. 4. You do not have a force placed insurance policy. 5. Your loan has not been modified within the ... |
Ocwen Mortgage loan servicing, payments, escrow account April 1, 2015 - - 2014 I have my mortgage service by OCWEN LOAN SERVICING LLC . When I went to file my taxes I find out that I did n't received a mortgage interest from OCWEN, so I called them and provided them the account # from my statement and they keep telling me that the account number does not exist and so is the property address, I called - times and thats all I here from them and they do n't seems to help me out. I feel so frustrated and the fact that I have - weeks from the deadline for filing my taxes. ... |