Ocwen Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

VA mortgage Loan servicing, payments, escrow account Arizona

This is the - time I have to submit a complaint with the Consumer Financial Protection Bureau. Ocwen is once again stating that I am late on my mortgage payments even though my payments are submitted automatically bi-weekly by my financial institution. Based on information derived from my financial institution I am - a payment ahead on my payments. Ocwen is the most incompetent company that I have ever encountered concerning customer service.

Ocwen customer in Arizona
May 01, 2015

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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How Ocwen handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3OcwenComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20153/20165/20167/201611/20160100200300400Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3OcwenLoan servicing, payments, escrow account4.7%86.3%1.6%2.5%0.7%3.5%0.6%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
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