ERC Other (I.E. Phone, Health Club, Etc.) Complaints

Review and analysis of over 240 Other (I.E. Phone, Health Club, Etc.) complaints against ERC

ERC consumers have reported over 240 official complaints related to Other (i.e. phone, health club, etc.). Out of the 240 consumer complaints against ERC, 9% were disputed by the consumer (i.e. the consumer was not happy with how ERC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ERC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 60% resulted in non-monetary compensation.

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New Other (I.E. Phone, Health Club, Etc.) Consumer Complaints


ERC Debt collection cont'd attempts collect debt not owed debt was paid

April 12, 2017 - Enhanced Recovery Company a collection agency is attempting to collect on an alleged debt owed to - a cable company. I had contacted - disputing this alleged debt in which they did not put my account on vacation status which I had informed them to do. The - representative stated they would adjust my bill. I am still a - customer. I received no communication that - was referring my account to a collections agency. After reviewing my credit report is when I noticed that Enhanced Recovery Company was reporting this alleged debt....

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ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 7, 2017 - In -/-/- I received a collection notice from ERC on behalf of -. They are attempting to collect a $910.00 debt from an account that was fraudulently opened. The dates for this account are -/-/- opened to -/-/- closed....

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

March 31, 2017 - I am filing a complaint on ERC that has added a collection to my credit report on a debt that is more than 8 years old and should be deleted from my credit record once and for all. This account was with - in 2007 then with - that is logged several kinds of ways on reports to camouflage them selves this account must be delete from my credit report. Credit reports provided as proof....

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

March 31, 2017 - This is the third company that has tried to collect on this debt. Each time the amount of money they say I owe increases hundreds of dollars. I have contacted - each time someone tries to collect this debt and they say they have no idea that I DO NOT OWE THEM MONEY NOR HAVE I EVER HAD ANY ACCOUNT WITH THEM. they say that they never placed my account for collection. I have sent two validation demand letters to this company demanding that they show me proof that I owe this money, since - themselves have no idea about the debt. The have ignored each request. I have sent a cease and deceit l...

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ERC Debt collection disclosure verification of debt not disclosed as an attempt to collect

March 21, 2017 - this company never notified me of this debt or given me the opportunity to dispute it before it hit my credit report. When I moved from the service address - was not available in my new area and I was told no further debt would be owed because they were not able to establish service at my home....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

March 21, 2017 - - has put me in collection for a debt that I do not owe. They have never sent any outstanding balance info and never contacted me once about any unpaid debts. I do not have an account with Enhanced Recovery Corp and do not owe them any money....

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

March 17, 2017 - I have not received any type of notice or communication from this debt collector in order to vaildate this debt that I supposedly have...

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

March 16, 2017 - I never had a - account in my life and my credit shows that i have iask them to correct this many times and they still have done nothing...

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

March 16, 2017 - I have a enhanced recovery collection company trying to collect a debt. I do n't not owe since -/-/2013 and it 's been on my credit report for 4 years I try to call and get things straighten out but they could n't find a account that belongs to me. I no longer know what to do....

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ERC Debt collection false statements or representation attempted to collect wrong amount

March 14, 2017 - My credit report shows one amount and the collections say I owe another....

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

March 10, 2017 - This company is reporting an amount due to the credit bureaus for an amount that I do not owe. My cell phone bill was paid in full with - when I chose to switch providers....

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

March 10, 2017 - ERC is a debt collector trying to collect debt from -. Unable to verify debt/ amount. No communication from either company and they are reporting on my credit report negatively...

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

March 10, 2017 - ERC is a debt collector trying to collect from sprint. Never received any validation from either debt collectors but they are reporting on my credit report negatively....

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

March 8, 2017 - I got a letter from ERC Debt collectors - -, -, FL - - ( - ) - -. I called them an got through after 3 minutes. I told the representative that this is a falsified debt that I have n't had - in over 10 years and it had been paid in full and that my credit was pulled by real-estate lender 's in the past two years and there was no debt from - or anyone trying to collect a debt on - behalf. They said please hold and they hung up got the busy signal on the phone. I called them back went through the same prompts and got the message to please wait for the next availab...

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

March 8, 2017 - - is reporting a collection account to - that is not my account. The account is for someone unrelated to me but has the same last name. I have been trying for years to get them to remove it without any help....

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

March 7, 2017 - Received a phone Call from ERC for a debt in - of 2016 Paid debt in full cleared my bank account on - - 2016 still they have not removed derogatory mark from my credit reports even after filing to disputes with the credit bureaus....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

March 7, 2017 - I received collection notices from ERC Collections ( -/-/- ) reference # - due to a - ( cable/internet ) for $300.00 with - # -. I 've disputed this - bill that was placed on my account since move-in date as I 've been calling - since since -/-/- regarding the internet service not working properly. I was told by various customer reps at - that my notes/records of speaking w - reps on internet issues/relocation fee issues have been erased and no longer on Comcast.I have photos of call logs, photos of internet not working properly and records stating my compla...

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

March 7, 2017 - I received a letter stating I owe $600.00 to - from a collection agency I called - and when spoke to a phone associate and mention I did n't use - and never use there cable or requested there service he mention a name that I do n't know the person when ask to verify if the information they had on file was correct and I let him know that my SS # is mine but not the name they had on file so was transferred to fraud department I told him the same information but now he would n't give me the name and city were the account was open that I had to submit my ID and a police report so I went...

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

March 6, 2017 - This company bought a debt that has been disputed and removed from my credit reports. There is NO CONTRACT or any evidence bearing my signature....

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ERC Debt collection disclosure verification of debt right to dispute notice not received

March 6, 2017 - i had a - Cell Phone account and they were unable to keep the services working that i was paying them for, after multiple Communications with the service department and Store managers and trying a Mini Cell tower in my home the services still were not working Half the time. i communicated my request for them to fix the service or give me credit Both requests went on def ears. i was left with no other choices after being told the problem was their towers but to switch providers as i did over to -. i was a long time customer and the last 1 year and a half was like paying for nothing. Th...

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ERC Debt collection disclosure verification of debt not disclosed as an attempt to collect

February 27, 2017 - I have never had - billing, and do not owe any charges for -....

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

February 25, 2017 - This debt has been disputed and it was found that original collection company did not have sufficient information to validate debt so item was removed from my credit file. However, they sold it to another agency, ERC and if is now reporting again....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 24, 2017 - this account is not mine. my account with - is active...

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

February 23, 2017 - Hello on - - i woke up to check my credit account and i saw a new collection account was added to my account. Upon further review this indeed was a collection account that was once removed from my credit report was added on again by the same collector without prior notice. After looking at past and present credit reports it has come to my attention that you have allowed this item to be reinserted into my credit file after it had been deleted. Based on the credit report dates the period during which this reinsertion took place was -/-/17. Pursuant to the FCRA, I 'd like to be prov...

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

February 23, 2017 - This ERC company do n't understand that I already settled this bill with - - - this is unreal I lost so many point over this I should not have no att bill at all the only bill I had with att I already paid off so I do n't get why they keep harassing me...

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ERC Debt collection communication tactics threatened to take legal action

February 22, 2017 - I just check my credit report- As I do almost weekly- Apparently I have a - account opened in -/-/- under the married name for my ex-husband- Apparently this account went into collection in -/-/- I never received a statement from - or any collection- My credit report shows a balance of $180.00 from -. If either - or ERC in -, Florida- If they had send me a bill prior to my divorce in -/-/- I would address this issue and had my ex-husband paid this bill....

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

February 21, 2017 - Hi, I had a collection account for a - postpaid phone account which was in collections. I paid the debt in -/-/- through an agreement with the collection company. I just checked my credit report however, and I see that Enhanced Recovery Corp is still reporting - $120.00 unpaid collection account as recently as -/-/-. This is hurting my credit, and they should not be continuing to report the account....

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

February 19, 2017 - Enhanced Recovery Company put a negative item in collections on my report. The company never sent me anything prior to doing so. ERC stated the dept is to - - - but I 've never had services with - - -. After two days of calling - - - and getting nowhere or any verified info of and acct with them, I called ERC and they stated it 's from an old - account that was turned over to - - - after they brought - out. I settled the account with - in -/-/- or -/-/-!...

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

February 17, 2017 - I have asked 3 separate times for a letter saying my debt was paid so I can have it removed from my credit card and the debt company used by - - - can not seem to get me the letter. I only received the collection notice because I moved and never got a bill via US Mail. I need this letter to complete a process and these people are INEPT at getting this done. The company is Enhanced Recovery and their number is -....

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

February 15, 2017 - This complaint is in reference to account - with Enhanced Recovery Corp. According to my credit report ERC took over this account from - in - of 2016 in which I was not aware of this account until ERC listed it on my credit report -/-/2016. Although the account was assigned to ERC and they had the account listed on my credit report I was instructed for the original creditor ( - ) that I could make the payment to them and they would recall the collection from ERC and have the collection removed from my credit report. On - I made payment to the Original creditor ( - - ...

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 15, 2017 - I have no knowlegde of this debt and it is shown each of my credit reports....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 14, 2017 - I have had so many problems with Enhanced Recovery Corporation, approximately 4 days ago I got an alert telling me my credit report had dropped by more then - points due to a new collection. Since I havent had any new collections show up in years I was confused. I honestly do n't even have any knowledge of owing the original creditor ( - - - ) any money at all. On or around - -, - Enhanced Recovery Corp removed this collection from my report ( or sold it to another company ). Then - - removed the same collection account on or around - -, -. And again - re...

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ERC Debt collection false statements or representation attempted to collect wrong amount

February 14, 2017 - I was specific that I would pay the agreed amount if they would give me a letter once paid stating that the debt was paid as agreed. I required them to send me a letter prior to payment addressing this. I received the letter prior to payment - stating that once my payment cleared the account would be paid " Less then owed '' ( but is was the amount that we settled on ). I paid w my bank card the funds were taken out of my account over $600.00 I called everyday and was told I had to wait for the funds to clear -even though checking my bank the funds did clear. After 2 days the funds had clear...

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ERC Debt collection disclosure verification of debt right to dispute notice not received

February 12, 2017 - I received one letter and the next week a collection account was placed on my credit reports. The account in question has been has been proven to have been opened in my name fraudulently by someone else with the previous collection agency that tried to collect from me years ago. ERC did not even send me a debt validation notice to allow me to ask for validation which is required under the FDCPA....

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

February 10, 2017 - -/-/-, I incurred a debt with - -. Since then, the company has repeatedly transferred the debt back and forth between collection agencies and themselves, and then extending the " reported '' date. Now on my credit reports, the " reported date '' says -/-/- - when the debt was incurred almost 4 years earlier, and should actually drop off my credit report -/-/-....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 9, 2017 - Enhanced Recovery placed an account from - on my credit report on -/-/-. I called this company and spoke with an agent to find out what this item is, and I was informed it was an - account from -/-/-. I told the guy I do not have an account with -. I called - on -/-/- and I was told I do not have an account and do not owe - any money. I want this account removed from my credit report immedialety because it does not belong to me...

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 7, 2017 - My mother in law inquired about a product for my wife and I at a previous address. We received a wireless box from - - - which we never ordered. We called them and was instructed to not open it and just to return it back to the post office. We have been harassed by collection letters since 2013. We have responded and disputed all inquiries. We called - - - Billing, Collections and Fraud department. They have no proof or documentation to support this debt as well as not being cooperative. The Fraud dept hung up on my wife. The billing said its valid but have nothing to support...

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

February 7, 2017 - A collection company has placed a collection account on my credit file which the original creditor is - I have not done business with - in a long time 8-10 years ago. There is no way this is accurate please help...

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 7, 2017 - I had an account with - in -/-/- this was previously disputed for - $ $ because at & t sold their towers in the area of my employer so my father and I whom both work here could not receive any phone calls while in our job, - agreed and deleted it from our credit report. Now they 're saying I owe a combined about of - sounds like - is trying to combine the - - my father and I owed for termination onto my report only....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 6, 2017 - I recently received a notification from a credit monitoring site I utilize that new information was added to my credit report. Upon further investigation I noticed some discrepancies being reported by a collection agency called Enhanced Recovery Company. There was an amount and open date change for this previously disputed account, which from my understanding is called " reaging '' and is illegal according to the FCRA. Enhanced Recovery Company added a new collection account to my credit for a previously disputed and removed account with - -. This account was resold and is now being repo...

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

February 6, 2017 - No contract to confirm the debt and verify the legal obligation of the amount owed. This company states a debt that has not been confirmed and needs to be removed from credit....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 4, 2017 - I WAS CHECKING MY CREDIT REPORT AND I AM I UNWARE OF THESE DEBTS FROM THIS COLLECTION AGENCY. I DO HEREBY REQUEST THAT THIS OFFICE PROVIDE ME WITH COMPLETE DOCUMENTATION TO VERIFY THAT I OWE THE SAID DEBT AND HAVE ANY LEGAL OBLIGATION TO PAY THIS DEBT TO ERC. Please provide me with the following : 1.Agreement with the creditor that authorizes you to collect on this alleged debt 2.The agreement bearing my signature stating that I have agreed to assume the debt 3.Valid copies of the debt agreement stating the amount of the debt and interest charges 4.Proof that the Statute of Limitations has not...

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

February 4, 2017 - enhanced recovery system corp is reporting on my credit without validation i call them and asked for validation which they could not proved...

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 4, 2017 - I do not know who erc is. It looks like it 's for - on my report. I had - for several years and - before that. I am not aware of anything on my credit that 's delinquent and I have nothing for this balance. I pay my bills in full every month. I have made several attempts to contact them. This needs to be removed from my credit profile. It is not mine....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

February 3, 2017 - In - received a notification that a new collection had be added to my credit report. The collection is from ERC Account # - in the account of $800.00 with a collection date of - for -. The have added this to all reports - and - ). This collection was previously deleted from my credit report on -/-/- because it was not my debt to begin with. Since then this collection has been readded to my credit report a total of 4 times each time being deleted. The are also each time placing it on my report with a new collection date like the collection is new and reporting as late. ...

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

February 3, 2017 - On -/-/17 I discovered Enhanced Recovery Corp had been re-inserted into my credit file. You are required to notify me within five ( 5 ) days of re-inserting a previously deleted item. I did not receive any such notification....

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ERC Debt collection false statements or representation attempted to collect wrong amount

February 2, 2017 - - agencies, Enhanced recovery collection and ERC. They insisted on me to pay the amount. The creditor is - company. - denied because it has no account information in the system. suggesting me to file ID theft. or dispute it at - credit bureau....

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ERC Debt collection false statements or representation attempted to collect wrong amount

February 2, 2017 - The collection company is falsifying info on my credit report. On -/-/17 they flagged a collection on my credit report as in collection. The status date was listed as -/-/17. On -/-/17 they flagged a collection on my credit report as unpaid, and the status date is listed as -/-/17! They are also reporting to all - credit Bearus under different names, but the same account number, and same balanced owed....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

January 31, 2017 - I had a duplicated account created in error by - and this account got forwarded to ERC. I have been disputing this debt for over 2 years and they refuse to remove it from my credit report. I got ahold of - and they self credited the account for $100.00 and made me aware that they would inform ERC of their mistake. I have spoken to ERC and they only give me the run around stating they have let the credit reporting agencies have the updated information. Yet as of -/-/2017 they are still reporting this as a valid collection. I spoke to - and they say that ERC is the one that refuses ...

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

January 31, 2017 - I did not receive service as promised by the cell phone provider that ERC is collecting for. I turned in cell phones, and do not owe this balance. I was told my account was going to be cleared to a zero balance....

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ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

January 30, 2017 - This formal complaint concerning and - their business practices.ERC is reporting a debt is not mine This bureau continue to report inaccurate information. In the years from - my identity was stolen. I discovered this because an auto loan was opened and several inquiries, where someone has continued to apply for credit in my name....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

January 23, 2017 - After cancelling - I was informed that I would receive a kit to send back equipment but that was never received. Equipment was left with landlord and I no longer have -....

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ERC Debt collection disclosure verification of debt right to dispute notice not received

January 22, 2017 - A company called Enhance Recovery Company supposedly representing - put a collections on my credit report at of -/-/- saying they purchased a bill -/-/- from - which was allegedly from -/-/- I have never received any communications from - with threats of collections for a past due account and I have never received any correspondence from this collection company ERC they have violated section 809a of FDCPA. I still have not received any written or verbal communication from them and - can not find this account that I am supposedly liable for I have had - for 4 years...

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ERC Debt collection disclosure verification of debt not given enough info to verify debt

January 21, 2017 - Enhanced Recovery Corp. reported a debt in the amount of $220.00 on behalf of - - - to the - major Credit Bureaus ( -, -, - ). I paid the amount ; however, the delinquency date reported is inaccurate and is affecting my credit score immensely. Enhanced Recovery Corp. is refusing to correct this since they 've already been paid. Prior to Enhanced Recovery Corp. a different collection agency was contracted by - - to collect. This debt has been moved around by numerous collection Agencies. The year of delinquency should be 2013....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

January 21, 2017 - Enhanced Recovery has added a collection from - - to my credit report. The debt is not mine. In addition, I have received no correspondence from Enhanced Recovery validating any debt I owe to - - - or verifying that this is my debt....

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ERC Debt collection disclosure verification of debt right to dispute notice not received

January 19, 2017 - ERC reported to the credit bureaus a collection account that is fraudulent and frivolous in nature. Be advised this is a notice that your claim is disputed and validation is requested immediately. Under the Fair Debt collection Practices Act ( FDCPA ), I have the right to request validation of the debt ERC say I owe you. I am requesting proof that I am indeed the party ERC is asking to pay this debt, and there is some contractual obligation that is binding on me to pay this debt. This is NOT a request for " verification '' or proof of my mailing address, but a request for VALIDATION made pur...

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ERC Debt collection improper contact or sharing of info talked to a third party about my debt

January 16, 2017 - they have been calling me 2 -5 times a week I do not answer because I know what they what.I have told them that I am not working because of health problems & working to get Social Security - for going on years. Now they have been calling - year old. I know I owe money but right now I ca n't. I do n't know what to do....

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ERC Debt collection false statements or representation attempted to collect wrong amount

January 14, 2017 - ERC is fraudulently reporting my credit information and re-aging my account. They are fraudulently reporting the account as being 1yr and 11months old when in fact the account is close to 6 years old in order to prevent the account from closing due to reaching statute of limitations....

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

January 13, 2017 - I dropped - due to charges on my bill that were incorrect. These were overage data charges, which I had - alert me when our family would be going over the data plan, which they had BUT in this particular month, they did not for some reason which left my phone bill which would be normally $300.00 to $1000.00, in which - only agreed to discount $200.00 for being a loyal customer. Cell phones were returned to - - collection noticed mailed out to me about a month later with the amount of the outstanding charges AND the - cell phones....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

January 13, 2017 - Today I checked my - credit report and I found a debt collection mark ( -/-/- ) on my report, which greatly impact my credit score. The agency is Enhanced Recovery Corp located in - - -, -, - -. The original creditor is -. But from -/-/- to -/-/-, my phone ( - ) service company is always - - -. I never owed any money to -. I called ERC and tried to tell them that I am the victim of identity theft and please remove the collection. ERC told me that the address is in - on their file. However, I have lived in - -, - for more than tw...

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