ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Texas

This debt has been disputed and it was found that original collection company did not have sufficient information to validate debt so item was removed from my credit file. However, they sold it to another agency, ERC and if is now reporting again.

ERC customer in Texas
Feb 25, 2017

* Source: CFPB Complaint Database

ERC response to complaint:
Closed

Consumer disputes how ERC handled their complaint

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCDisclosure verification of debt40.8%1.3%57.9%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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