Review and analysis of over 71 Checking Account complaints against New York Community Bank
New York Community Bank consumers have reported over 71 official complaints related to Checking account. Out of the 71 consumer complaints against New York Community Bank, 23% were disputed by the consumer (i.e. the consumer was not happy with how New York Community Bank responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against New York Community Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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New York Community Bank Bank account or service account opening, closing, or management August 2, 2016 - I am unable to access my account information with customer service. They indicate that I do n't have security questions/answers on file, therefore they ca n't verify my. Never have I been presented with the ability to complete said security questions/answers. The account was originally created with AmTrust who was then acquired by New York Community Bank. Since then, I 've been locked out of my account via their website and can not get assistance on the phone due to the lack of said security questions/answers. I do n't receive paper statements, they are online only so I have no visibility to w... |
New York Community Bank Bank account or service account opening, closing, or management April 20, 2016 - Money Market Account with Ny Community Savings - withdrew remaining balance and brought account to -. Requested account closure via telephone 6 times, to no avail. Bank then charges series of minimum balance fees on a - balance account. Bank credits $1.00 in interest earned on prior balance. Instead of crediting my checking account with the interest and closing money market the bank waives one of the fees, charges more fees putting the account into overdraft for $28.00 and conducts an unauthorized EFT from my checking account for the $28.00 to pay their fees. This is an unfair prac... |
New York Community Bank Bank account or service making/receiving payments, sending money April 16, 2016 - Our bank allowed - to withdraw money from our checking account without our consent. Also the name on the - account was different than ours. ... |
New York Community Bank Bank account or service account opening, closing, or management November 30, 2015 - I have repeatedly asked this online bank to verify whether they have in any way contacted any credit bureau regarding fees they illegally charged when I closed my account, or will contact any credit agencies, or in any way submit anything negative about my credit rating, and the bank has stonewalled deliberately for months, repeating fifty times only that my account is no longer overdrawn, which I have known for months. The bank does not remotely answer the simple question ; has it taken any action regarding my credit history related to my account closure? This bank should have its license rev... |
New York Community Bank Bank account or service account opening, closing, or management November 17, 2015 - I have been having problems with this bank, and decided to close me account. I contacted them to get explicit directions on how to close it. I had numerous problems with this bank before and wanted to make sure I could l so without incurring any fees. It is an interest baring account. I called to find out to close the account, but get the remaining interest due. I was told in that situation to leave $1.00 t $2.00 in the account and the remaining interest would be deposed after the next cycle closed ; after that happened, I could with withdraw out any penalties. Instead I got numerous lette... |
New York Community Bank Bank account or service account opening, closing, or management March 27, 2015 - I opened a bank account at Garden State Community Bank in -, NJ, a branch of New York Community Bank. I explained to the manager - that I would be making cash deposits on a - basis of approximately $ 3,500- $4000.00 per - based on my - take home pay from where I work. I receive a paycheck from - - Bank each - and then take the check to a - - Bank branch up the block to be cashed. After taking some money for myself and giving my wife some money, I deposit the rest into my checking account in cash to pay bills. She assured me this would not be a problem. A few mon... |