New York Community Bank Bank Account Or Service Complaint

New York Community Bank Bank account or service department,

Checking account Account opening, closing, or management New Jersey

I opened a bank account at Garden State Community Bank in -, NJ, a branch of New York Community Bank. I explained to the manager - that I would be making cash deposits on a - basis of approximately $ 3,500- $4000.00 per - based on my - take home pay from where I work. I receive a paycheck from - - Bank each - and then take the check to a - - Bank branch up the block to be cashed. After taking some money for myself and giving my wife some money, I deposit the rest into my checking account in cash to pay bills. She assured me this would not be a problem. A few months later, a new manager, -, informed me that she had heard from the back office that there was a problem. I explained to her what I had explained to -, and she told me everything would be fine with the explanation. A few months later, a new manager, -, said she had been contacted by the back office as well. I explained to her as I had explained to - and - previously, and offered to give her a copy of


that there was suspicious activity in my account and that the bank would be closing my account effective - - of this year. I called and spoke to - and when I explained everything to her, she assured me that everything would be fine and I would be able to continue my banking. I then spoke to - - who told me that he would review it and yes it was the cash deposits i was making, but that it is highly unlikely that the bank will reverse its decision. He informed me that they were under the scrutiny of Homeland Security. I told him that I had a problem with this decision because I was doing nothing illegal. He confirmed I was doing nothing illegal, however he again said it is very unlikely that the bank will overturn its decision.