New York Community Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

New York Community Bank Bank account or service department,

Checking account Account opening, closing, or management California

I have repeatedly asked this online bank to verify whether they have in any way contacted any credit bureau regarding fees they illegally charged when I closed my account, or will contact any credit agencies, or in any way submit anything negative about my credit rating, and the bank has stonewalled deliberately for months, repeating fifty times only that my account is no longer overdrawn, which I have known for months. The bank does not remotely answer the simple question ; has it taken any action regarding my credit history related to my account closure? This bank should have its license revoked

New York Community Bank customer in California
Nov 30, 2015

* Source: CFPB Complaint Database

New York Community Bank response to complaint:
Closed with explanation

Consumer disputes how New York Community Bank handled their complaint

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How New York Community Bank handles Account opening, closing, or management complaints

Created with Highcharts 4.2.3New York Community BankComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201312/20134/20146/20147/20148/201412/20141/20152/20153/20154/20155/20156/20158/201511/20152/20163/20164/20165/20168/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3New York Community BankAccount opening, closing, or management87.8%1.0%3.1%2.0%6.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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