Review and analysis of over 13 Conventional Adjustable Mortgage (Arm) complaints against LoanDepot
LoanDepot consumers have reported over 13 official complaints related to Conventional adjustable mortgage (ARM). Out of the 13 consumer complaints against LoanDepot, 46% were disputed by the consumer (i.e. the consumer was not happy with how LoanDepot responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against LoanDepot resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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LoanDepot Mortgage credit decision / underwriting January 11, 2017 - Loan Depot ( LD - confirmed a rate lock and we signed it -/-/16 ARM 5 year - NO POINTS for our REFI amount at $320000.00. SEE E-HIBIT ( E- ) -. ) confirmed by emails ( - -. ) ( no Points ) from LD representative who we were working with - - Received Loan Estimate from LD showing Estimated Closing cost $5800.00 net Cash out $52000.00!! ( - -. ) -/-/16 received LD 1st TRUTH-LENDING STATEMENT SHOWING NO POINTS prepaid Finance charges $1800.00 ( -. ) -/-/16 received another TRITH-IN-LENDING - - received SECOND TRUTH-IN-LENDING prepaid f... |
LoanDepot Mortgage loan servicing, payments, escrow account November 22, 2016 - Completed refinance with I Mortgage Company from previous lender - -. Loan closed early -. My first payment due date was -/-/2016. I 've made both - and - payments and have statements from IMortgage as both cleared with my bank ( -/-/16 ) and -/-/2016. Receiving notices and threatening phone calls from IMortgage that they have n't received payments. I have spoken with them twice and they state it takes up to 60 days for " their system to update ''?? Just received another statement from them asking me to pay for - and - as well as upcoming - payment. Ag... |
LoanDepot Mortgage application, originator, mortgage broker May 13, 2016 - I locked in a rate with Loan Depot on -/-/- to refinance my mortgage on my property in -, - After 4 months of run around, they informed me that I needed to bring $ - cash to closing so I can close on the new loan! Considering we started with minimal cash to close, they changed their mind 4 times and each time the cash to close went higher. It 's worthy to note that the consistent increase was not due to any new information I provided after the initial set of information they received, but after a long period of radio silence, when I was not getting responses to my emails or ... |
LoanDepot Mortgage application, originator, mortgage broker October 9, 2015 - On Wednesday - the - I went on Loan Depot 's web site and inquired by inputting my Name and phone #, after I hit submit I get a call in - seconds asking me, how they could be of help. I was very impressed by their quick response. I spoke to a gentleman briefly, and he transfereed me to a loan officer right away, saying he is the man I need to talk to. - - came on the phone and asked me, how he could be of help. I told him I 'm in the process of purchasing a - in - -, Ca. My offer - - was just accepted and that I was shopping for the best interest rates. He said he... |
LoanDepot Mortgage application, originator, mortgage broker May 21, 2015 - Unfair loan process, poor communication, unprofessional company ... |