LoanDepot Mortgage Complaint

LoanDepot Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Virginia

I locked in a rate with Loan Depot on -/-/- to refinance my mortgage on my property in -, - After 4 months of run around, they informed me that I needed to bring $ - cash to closing so I can close on the new loan! Considering we started with minimal cash to close, they changed their mind 4 times and each time the cash to close went higher. It 's worthy to note that the consistent increase was not due to any new information I provided after the initial set of information they received, but after a long period of radio silence, when I was not getting responses to my emails or phone calls and messages, they told me that cash to close was increased because they had just noticed my Home Owner 's Association fee of $120.00! And for that they could n't close my loan unless I came in with $ - in cash! Mind you, they had all this information from - -, but just


I was dodged around among - people for the 4 months and each one of them gave me a different reason for their unjustified very very late decision. They wo n't even refund my appraisal fee so I can go pursue another refinance since I still need to change my mortgage from an interest only ARM to a 30 year fixed. I am totally shocked with the lack of professionalism and ethics of this financial company and the fact that they are out for your money at any cost. I will never do business with them! Hope you wo n't either!