Review and analysis of over 49 Conventional Adjustable Mortgage (Arm) complaints against Selene Finance
Selene Finance consumers have reported over 49 official complaints related to Conventional adjustable mortgage (ARM). Out of the 49 consumer complaints against Selene Finance, 37% were disputed by the consumer (i.e. the consumer was not happy with how Selene Finance responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Selene Finance resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Selene Finance Mortgage loan servicing, payments, escrow account May 27, 2016 - I have been with Selene Finance for a year or so now and everything was going well. About three months ago they sent me a letter along with a certified letter stating that if I did not send my payments by the - of every month that their would be steps taken. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. I would always send it before the month was up so it did not show on my credit report. I ignored the letter and threw it away. Little did I know that they would stop sending me statements. For -/-/- and -/-/- I di... |
Selene Finance Mortgage loan modification,collection,foreclosure April 8, 2016 - PLEASE DO NOT REJECT THIS COMPLAINT. THE LOAN/ACCOUNT IS IN - - - NAME AND I 'M - - THE RIGHTFUL OWNER AND THE ONLY OWNER TO THE PROPERTY SECURED BY THE CURRENT LIEN. I 'M NAME IN THE FORECLOSURE ACTION / LAWSUIT AND I HAVE ATTEMPTED TO RESOLVE THIS MATTER. I have tried to save my home for nearly 2 years or more now. I have continued to receive the runaround from the following parties - - with The - -, Selene Finance and their various representative, - Mortgage - -. I provided all the documentation that was asked of me to include a plan to resolve the mortg... |
Selene Finance Mortgage loan servicing, payments, escrow account March 14, 2016 - We have had issues with Selene Finance ever since our mortgage was sold to them. There are some charges on our mortgage statement that they ca n't seem to explain. My first request went out in -, 2015 and we have still have not gotten an explanation to date. Back in - of 2015, they responded that further investigation is needed. I believe the charges are bogus and fabricated. I contacted them again last week, and received a letter in the mail that they are looking into it. ... |
Selene Finance Mortgage loan servicing, payments, escrow account November 23, 2015 - I was in the middle of - loan servicing awaiting decision for a loan modification and the loan was sold to Selene financial. The escrow payment increased over $400.00 putting me into a greater default position. I have been trying to get out of this ARM loan for the past 12 yeears. Denied due process for a modification because I wanted only outside inspection of my home. Selene Finance sent Default letter before 120 days and started foreclosure proceedings. ... |
Selene Finance Mortgage loan modification,collection,foreclosure October 22, 2015 - - - company sold my mortgage loan to Selene Finance. My loan was modified under - - company. Selene has done the following since they purchased the loan ; 1, ) Did not honor the modification2. ) Added $140000.00 to the balance of the loan3. ) Increased the interest rate from 3.00000 % to 7.625 % 4. ) Did not pay the real estate taxes per mortgage ( from escrow ) ... |
Selene Finance Mortgage loan modification,collection,foreclosure September 11, 2015 - I have been trying to get a modification for my home primary residence '' for over a year now. I send the documents that the servicer SELENE FINANCE '' requests, but they continue to ask for the same documents on a repeated bases, nothing seams to move in the direction of a modification. I was told that the file would go to underwriting, but then they say that more documents are needed, and then they ask for the same documents. I have a foreclosure sale date scheduled for - - 2015. ... |
Selene Finance Mortgage loan modification,collection,foreclosure June 24, 2015 - Selene Finance is the servicer of my loan. Selene refused to properly complete a loan modification review for me prior to completing foreclosure of my property located at - - -, - -, NJ -. My home was sold for substantially below fair market value and Selene - have refused to rescind the foreclosure to complete my review as is required by the OCC Remedial Framework. ... |
Selene Finance Mortgage loan modification,collection,foreclosure June 8, 2015 - Loan originally with - - - - who transferred the loan [ without the proper notification ] to Selene Finance during the middle of a Loan Modification Request. Selene came back with unreasonable Loan Modification terms : extending out the term of the loan ; increasing the interest rate from 2.875 % to 5.375 % ; having the Note balloon in 17 years [ which would have been the orignal date the mortgage would have being paid-off, and the Balloon payment is for over $180000.00 at that time! ]. None of this was disclosed to us until we received the Loan Modification paperwork, and Selene... |
Selene Finance Mortgage loan servicing, payments, escrow account April 30, 2015 - - transferred the servicing of my mortgage loan to Selene Finance, effective - -, 2015. I immediately started receiving statements where they had added in all types of extra fees and charges. I tried calling Selene Finance to discuss my mortgage and have had a difficult time reaching anyone. When I finally did reach someone, I was told that they could not discuss anything with me because - had not sent them all my paperwork. This is outrageous. Selene Finance has possibly the worst customer service of any company I have ever deal with. The phone is always busy when you call, many t... |