Selene Finance Mortgage Complaint

Selene Finance Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Illinois

We have had issues with Selene Finance ever since our mortgage was sold to them. There are some charges on our mortgage statement that they ca n't seem to explain. My first request went out in -, 2015 and we have still have not gotten an explanation to date. Back in - of 2015, they responded that further investigation is needed. I believe the charges are bogus and fabricated. I contacted them again last week, and received a letter in the mail that they are looking into it.