Review and analysis of over 22 Conventional Fixed Mortgage complaints against BankUnited
BankUnited consumers have reported over 22 official complaints related to Conventional fixed mortgage. Out of the 22 consumer complaints against BankUnited, 32% were disputed by the consumer (i.e. the consumer was not happy with how BankUnited responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against BankUnited resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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BankUnited Mortgage loan servicing, payments, escrow account June 1, 2016 - I refinanced loan without understanding what kind of mortgage it was and the settlement company which rip off me is already out of business, they told me they will reduce my mortgage and convince me to get this loan, at that I was struggling with my mortgage so I refinanced the loan and it was in 2005 and mortgage company was bankunited. I got $370000.00 loan from the mortgage company and maturity date was - and now I am still with the company and still have loan of $360000.00 and maturity date is -, I am not understanding why I am paying so much interest for same house and why my pr... |
BankUnited Mortgage loan servicing, payments, escrow account March 18, 2016 - 1. I believe the bank is knowingly sending out mortgage statements late. Last month it came on - - for Payment - - -. ( was told 3rd party does mailing ) 2. Is assessing late charges for bank error. 3. Is deliberately dismissing complaints by making it impossible to get assistance by phone through their Customer Care line. Must write for assistance. 4. Sending out form letters denying customer issues without looking into the situation. 5. Takes no responsibility for even the possibility of a bank mistake 6. Has a policy of " stonewalling '' the customer so they can not resolv... |
BankUnited Mortgage loan modification,collection,foreclosure April 29, 2015 - We were told that we were turned down for a HARP modification to our mortgage - then given the option of appealing but the appeal was ignored, and the bank accelerated the process of setting a foreclosure date. The paperwork was processed on -/-/2015 - foreclosure date was set for -. We then tried to negotiate a reinstatement - we offered 50 % of the past due amount plus past due/legal costs and 50 % amortized over 12 months. This was accepted, we liquidated our insurance policy to obtain the funds, we informed the bank the check would arrive Monday - - and to send reinstate ... |