Review and analysis of over 163 Conventional Fixed Mortgage complaints against Provident Funding
Provident Funding consumers have reported over 163 official complaints related to Conventional fixed mortgage. Out of the 163 consumer complaints against Provident Funding, 20% were disputed by the consumer (i.e. the consumer was not happy with how Provident Funding responded to their complaint) and 100% were processed in a timely manner. 12% of consumer complaints against Provident Funding resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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Provident Funding Mortgage credit decision / underwriting May 25, 2016 - addition to complaint - Provident is now asking for duplicate documents, typo correction from insurance company on documents they have had for weeks, wife 's professional licencse ( even though two years complete - 's provided as well as employment verification through the state of FL ) and now want us to execute a new sales contract extending the closing date past -/-/16 even though contract already has a built in extension for compliance with CFPB rules.... |
Provident Funding Mortgage credit decision / underwriting May 24, 2016 - applied for a mortgage -/-/- through a mortgage broker through Provident lending. Got a loan commitment letter several weeks ago, but now 2 days from closing, still ca n't get a closing disclosure... |
Provident Funding Mortgage loan servicing, payments, escrow account February 17, 2016 - I received a letter dated - - in the mail from Provident Funding on Tuesday - -. The letter stated that my mortgage payment had been received, but that it was being returned because it was not for the full payment amount and that if payment was not received by - - ( already in the past ) I would be charged a late fee. I immediately got on the website to try and make a payment, but the website would not allow me to make a payment. I tried to submit a request to be contacted, as it was after business hours, but the website would not allow me to submit the request. The website s... |
Provident Funding Mortgage loan servicing, payments, escrow account October 24, 2015 - Our PMI dropped off of our mortgage payment changing the amount owed for - 2015. I was waiting for our payment coupon book to be sent to make the payment. This is how I have always paid our mortgage for the two plus years we have been with Provident Funding. When I did n't receive the coupon book I call Provident Funding on -/-/-, to ask what was happening. The customer service rep. informed me that the new book was ordered - - and I should receive it in the mail by the end of the week. That was all he told me. I finally received the coupon book -/-/- ( Sat. ). I mailed the ... |
Provident Funding Mortgage application, originator, mortgage broker June 2, 2015 - The lender quoted me the estimated settlement or closing costs '' and their credit '' that they would apply to those costs, and sent me a Good Faith Estimate. They quoted an interest rate of 3.875 and credits of $2100.00. They did tell me that until my Home Equity Line of Credit lender signed their Subordination Agreement, that they could not lock in the interest rate that they quoted me. They said nothing, however, about doing away with or changing the credits against the closing costs. I checked the document that I signed and see no language about the credits against the closing costs be... |
Provident Funding Mortgage loan modification,collection,foreclosure April 10, 2015 - I am seeking assistance regarding short sale file with Provident funding. We submitted the original request - and are still waiting for a decision. An initial response came back - from Provident seeking an additional $40000.00 for the contract price. I initiated a dispute that time and on - I was told by Provident that Freddie Mac agreed to the original terms and pricing.I have been waiting since then for a short sale approval. Repeatedly I have been told that the file has been escalated, that Freddie Mac is reviewing for the last time, etc, etc with no results. The last straw came ... |