Review and analysis of over 63 Conventional Fixed Mortgage complaints against New York Community Bank
New York Community Bank consumers have reported over 63 official complaints related to Conventional fixed mortgage. Out of the 63 consumer complaints against New York Community Bank, 14% were disputed by the consumer (i.e. the consumer was not happy with how New York Community Bank responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against New York Community Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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New York Community Bank Mortgage loan servicing, payments, escrow account May 24, 2016 - Had a water loss at our home -/-/2016. - - immediately mailed a check based on the estimate for repairs, $18000.00 -/-/-. Had to send check to NYCB to get an endorsement. Work was completed in early - 2016. Sent final bill and other requested paperwork to NYCB. They released $5000.00 of the funds and stated they needed an inspection to make sure the work was done satisfactorily. Inspection ordered - -. After weeks of not hearing from anyone regarding the inspection and numerous phone calls to NYCB, an inspection was finally performed - -, six weeks after the req... |
New York Community Bank Mortgage loan servicing, payments, escrow account April 18, 2016 - - -, - Consumer Financial Protection Bureau Mortgage payment assistance/Consumer Complaints RE : - incorrect mortgage principal balance and interest overpayment Dear Sir/Madam, Our mortgage principal balance is substantially incorrect. It is incorrect to approximately $160000.00 over stated. We purchased our home in - - for $160000.00. We put $27000.00 down payment. We have been paying on the mortgage for over 26 years. The principal balance on - -, - was $110000.00. The current statement as of - -, - shows our principal balance is $250000.00. ... |
New York Community Bank Mortgage application, originator, mortgage broker October 8, 2015 - NYCB had an appraisal done on my home by an incompetent appraiser on -/-/-, who claimed there are - kitchens in my house. On this basis, they refuse to refund the loan, at a lower rate. On -/-/-, I complained to the State of Arizona Board of Appraisal ( ABOA ), who agreed on -/-/2015 that there is only - kitchen. NYCB insists that their flawed and incompetent appraisal report, which states there are - kitchens, and therefore more than - accessory unit, is correct. The State of Arizona, the highest authority in Arizona, disagrees, and claims there is - functional ... |
New York Community Bank Mortgage loan modification,collection,foreclosure April 29, 2015 - My wife lost her job about 5 years ago now. We currently find ourselves trying to re-negotiate our loan, but because New York Community Bank issued this mortgage through - which has very strict guidelines which prohibit us from reducing our loan payments via modification. ... |
New York Community Bank Mortgage application, originator, mortgage broker April 18, 2015 - My rental home on - - has been financed with NYCB Mortgage for the past 3.5 years. My credit is excellent, approaches -, and I have never missed a payment. I am trying to refinance this same exact home with NYCB that has been financed with NYCB for the past 3.5 years, to get a lower interest rate, from 4.375 to 4.0. Absolutely nothing has changed in the home since NYCB readily and easily financed this home 3.5 years ago, without any questions or reservations whatsoever. Currently, they refuse to refinance the same exact home, as they say this is a multiple dwelling home. I rent the ho... |
New York Community Bank Mortgage loan servicing, payments, escrow account March 27, 2015 - We have NYCB Mortgage Company and every year they magically do not have proof of insurance - we live in a condo association which renews on time. In addition, they require a separate policy for us and even though we have prepaid the policy, they continue to collect an escrow payment for the policy and now when signing into our account, there is no way to actually pay our new mortgage payment - a payment which has been paid on time since inception. STAY AWAY FROM NYCB - ... |
New York Community Bank Mortgage loan servicing, payments, escrow account March 25, 2015 - Filed an insurance claim on Homeowners for a plumbing leak on pool equipment which failed my pool deck. begin bid process - 2014, submited to insurance which paid immediatly. Portion of funds went to NYCB, submitted all necessary documentation to NYCB, scheduled work to begin after a month of phone calls NYCB finally sent - draw of 3k on 26k project, minimum - draw requested by contractor is 30 %, weeks went by along with several phone calls and letters. contractor showed up to schedule and recieve - draw, and rejected amount submitted by NYCB and declaired thier company wishes to ... |