Conventional fixed mortgage Loan servicing, payments, escrow account
New York Community Bank Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Florida
We have NYCB Mortgage Company and every year they magically do not have proof of insurance - we live in a condo association which renews on time. In addition, they require a separate policy for us and even though we have prepaid the policy, they continue to collect an escrow payment for the policy and now when signing into our account, there is no way to actually pay our new mortgage payment - a payment which has been paid on time since inception. STAY AWAY FROM NYCB -
New York Community Bank customer in Florida
Mar 27, 2015
* Source: CFPB Complaint Database
New York Community Bank response to complaint:
Closed with explanation
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