Review and analysis of 7 consumer complaints against TruHome Solutions, LLC
Out of the 7 consumer complaints against TruHome Solutions, LLC Mortgage, 29% were disputed by the consumer (i.e. the consumer was not happy with how TruHome Solutions, LLC responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against TruHome Solutions, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 3 |
| Loan modification,collection,foreclosure | 1 |
| Credit decision / Underwriting | 1 |
| Application, originator, mortgage broker | 1 |
TruHome Solutions, LLC loan servicing, payments, escrow account March 24, 2017 - I have had a mortgage with Truhome Solutions since - and The account number is -. The mortgage company pays my home owners and flood insurance from my escrow account every year and this is done by TruHome solutions. In - of - the insurance was not paid. Funds were not sent in to - - nor the The - - - - ( - ). Lack of payment to these companies has cause a world wind of problems. The - cancelled my policy - raised my rate and every other company I deal with think I neglected paying my bills. I have been a member of - - - for over 20 years, with Tr... |
TruHome Solutions, LLC loan servicing, payments, escrow account December 22, 2016 - My husband is a documented, - veteran, retired from the -. In -, -, we purchased a home in Texas where the law grants a 100 % exemption of property tax for 100 % - veterans. Since the end of -, -, I have been talking with my mortgage company and sending them documents as requested, to try to get the property tax payment removed from our monthly mortgage payment. I 've also contacted my local tax office as they requested. From - - up to the present, the mortgage company has been charging us over $500.00 per month for escrow payment for property tax. The payment s... |
TruHome Solutions, LLC credit decision / underwriting August 18, 2016 - I was hospitalized in -, - and - of 2016. Because I was hospitalized I immediately contacted my mother to contact my mortgage company. The set up a modification program for me during this time. I met all obligations that they ask and my mortgage is current. They reported me 30, 60, 90 days late to the credit bureau. I am disputing this because it is affecting my credit score. I am selling my current home to satisfy the original terms of my loan. However, I can not get financing because my credit score is - and no one will work me until my score is -. I believe if my mortgage com... |