TruHome Solutions, LLC Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

TruHome Solutions, LLC Mortgage department,

VA mortgage Loan servicing, payments, escrow account Texas

My husband is a documented, - veteran, retired from the -. In -, -, we purchased a home in Texas where the law grants a 100 % exemption of property tax for 100 % - veterans. Since the end of -, -, I have been talking with my mortgage company and sending them documents as requested, to try to get the property tax payment removed from our monthly mortgage payment. I 've also contacted my local tax office as they requested. From - - up to the present, the mortgage company has been charging us over $500.00 per month for escrow payment for property tax. The payment still has not been adjusted and remains the same for - -, -. This should have been corrected months ago, and I do n't know what else to do to get them to change it. I 've talked with them about this at least 6 or 8 times.

TruHome Solutions, LLC customer in Texas
Dec 22, 2016

* Source: CFPB Complaint Database

TruHome Solutions, LLC response to complaint:
Closed with explanation

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