Choice Recovery, Inc. Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt was paid

Choice Recovery, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Ohio

I had a medical bill with a company named - - in - of -. The bill was not paid in a timely manner so it was sent to a collection agency called Choice Recovery in - of -. Within 30 days after Choice Recovery received the bill it was reported to my credit report on - -, -. I contacted - in - of - and asked if I could pay the bill off. The employee informed me that it was at a collection agency and that I had to contact them. I told her that my bill was with - and not the collection agency. She refused to take a payment over the phone. I asked if I sent a money order in to - to pay the bill off what would she do? She informed me that she would refuse the payment and send me the money order back. I waited several months before mailing a money order to - to pay this debt off and they cashed it. I contacted the collection agency in - and told them what I had done.

Initially Choice Recovery reported a balance of $130.00 and $9.00 to my credit report. Now the collection agency is reporting a $9.00 and $6.00 remaining balance when there was a money order sent to - for $130.00 because that is what was on the bill. How can a collection agency report to my credit when they were not the ones that was paid? I have attached a copy of the bill, the money order and the information from the bank showing that - was the one who cashed the money order. If you have any questions please contact me by mail at - - -, - - -, -, Ohio - or by phone - or by email at --. Thanks in advance for helping with this situation. - -

Choice Recovery, Inc. customer in Ohio
Apr 07, 2017

* Source: CFPB Complaint Database

Choice Recovery, Inc. response to complaint:

Consumer disputes how Choice Recovery, Inc. handled their complaint

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