Choice Recovery, Inc. Issue Resolution

Resources for resolving common issues with Choice Recovery, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Choice Recovery, Inc. and work to get a response. After your complaint is forwarded, Choice Recovery, Inc. has 15 days to respond to you and the CFPB. Choice Recovery, Inc. is expected to close all but the most complicated complaints within 60 days.

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New Choice Recovery, Inc. Consumer Complaints


Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

April 7, 2017 - I had a medical bill with a company named - - in - of -. The bill was not paid in a timely manner so it was sent to a collection agency called Choice Recovery in - of -. Within 30 days after Choice Recovery received the bill it was reported to my credit report on - -, -. I contacted - in - of - and asked if I could pay the bill off. The employee informed me that it was at a collection agency and that I had to contact them. I told her that my bill was with - and not the collection agency. She refused to take a payment over the phone. I asked if I sent a mo...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

March 4, 2017 - Until -/-/-, I have had the same medical insurance for the last 10 years or more. All of the negative activity on my credit report is medical. I do not owe any of those bills. When the doctor 's or hospitals generated those bills to my address, I contacted -, my primary insurer and - - - - -, my secondary insurer. I was told by both agencies that due to the fact that the providers sent their bills in late, they were uncoverable and the I did n't owe anything, as I was n't at fault and 100 % covered. Also, in the case of - -, for example, I was going to his office 3...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

March 4, 2017 - RE : Account # - - of -. In -/-/2015 I was referred to Integrated by the VA through the VA Choice Program which allows Veterans to see a doctor outside of the VA Medical System if an appointment with the VA can not be obtained within 30 days. I informed Integrated that ALL of my medical expenses are paid by the VA because of my disability rating. Despite that and numerous conversations with - and subsequently with the collection agency it referred my account to for collection - Choice Recovery - they refused to submit my claim to the VA and instead reported it to the credit burea...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

February 5, 2017 - This. company Choice Recovery appears on my credit report for $550.00. This debt does not belong to me - I have been - in - for the past 8 years. I need this removed immediately. This has been illegally reported....

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Choice Recovery, Inc. Debt collection disclosure verification of debt right to dispute notice not received

February 3, 2017 - COMPLAINT Now comes, - -, in consumer capacity filing a complaint against debt collection agency Choice Recovery, an Ohio agency licensed to collect debts in the state of OHIO ; In -/-/-, I checked my credit report and discovered Choice Recovery 's tradename on my credit file as a closed account and disputed the account with all - credit bureaus ; On -/-/- I received my credit report update from initial dispute, and Choice Recovery was deleted from - file but updated by - and - as a verified account ; Choice Recovery placed their tradename on my file in -/-/- ;...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

January 30, 2017 - This was a medical bill due to a car accident geico paid all medical bills...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

January 12, 2017 - i have received a letter from this agency that states that I owe them. I have never had any dealing with this company. When I disputed the debt and ask for the information that supports their claim. I have no knowledge of the debt...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

January 9, 2017 - I had - -/-/-. -/-/-, after insurance payments had been settled, my doctor 's facility billed me for $3600.00, which I believed to be in error. -/-/- I contacted his office and spoke to the billing department and explained that because the doctor was in-network I expected to pay only my $500.00 deductible. They agreed that I was eligible for the in-network rate, that I owed nothing to the facility, but instead I owed $340.00 to the doctor to meet the remainder of my deductible. On -/-/- I received this revised bill for $340.00, which I paid in full on -/-/-....

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

December 30, 2016 - - placed emergency room services on my credit report, however on -/-/2016 I reached out to - regarding the payment they accepted from my insurance also the company they reported the invalid debt to. - claimed they never sent anything to the credit collection company because the claim was paid well within the timefram after services were rendered ( timely filing, and payment was collected ). I sent this company the EOB as requested from the - showing - was paid and they were just lying about not placing the debt in their office. This company sent me a letter in the mail stating...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

December 21, 2016 - I have no knowledge of said debt and I would like it removed as it is reporting to the credit bureau 's and negatively affecting me. I also had insurance at this time....

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Choice Recovery, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

December 21, 2016 - Never gave my Employer Number to Contact. Not allowed to receive these calls at my place of business Called and Claimed to be from -...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

December 16, 2016 - There are a total of - OPEN Accounts being reported with this company : 1. I have no knowledge of said debt and I would like it removed as it 's reporting to the CB ( as an OPEN account ) and negatively affecting me. 2. Although I had no knowledge of this account, since it was on my credit profile, the debt was discharged in bankruptcy. 3. This information was also shared illegally ( third party ) without my informed consent....

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

December 16, 2016 - 1. I have no knowledge of said debt and I would like it removed as it 's reporting to the CB ( as an OPEN account ) and negatively affecting me. 2. Although I had no knowledge of this account, since it was on my credit profile, the debt was discharged in bankruptcy. 3. This information was also shared illegally ( third party ) without my informed consent....

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

November 27, 2016 - Choice Recovery is reporting to - that I owe them $280.00. I do not owe them nor have I ever owed them $280.00. I sent them a letter requesting a contract with my signature to pay this amount and they refused to comply. They said the debt was a debt that was transferred from a company called - - - - -. I contacted - - and they stated they have no record of this. If this item is not removed from my credit report immediately I am going to report this to the Ohio State Attorney General as well as file a lawsuit against Coice Recovery for defamation....

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

November 14, 2016 - On -/-/2016 I started the process to get a debt from Choice Recovery validated after seeing a trade line on my report in the collections tab. I sent a certified letter dated -/-/2016 to the address listed on my credit report ( - - - -, - -, - Ohio - ) disputing this debt and requesting validation of said debt within my rights of the Fair Debt Collection Practices Act Statute 807 ( 15 USC 1962e ), which requires them to send me validation containing MY signature for the debt owed to them within 30 days of receipt of my letter. The letter was received on -/-/2016. N...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

November 10, 2016 - I never been to this hospital I am a veteran I go to the hospital for free...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

November 9, 2016 - I do not owe this debt I paid the doctor office, and I told the company that called me the first of - that I do not owe this doctor and not to call me again. The doctor office and me was in disput on the amount owe and was waiting on the insurance company to say what the amount was. Also, the doctor office billed the wrong insurance company when they had the correct information. I paid them on -/-/16 reciept number -. I want this taken off my credit report....

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

November 7, 2016 - This bill for $130.00 I do not owe.I did'nt ecieve a statement untill 2 years after my appoitment, I paid my deductable the same day of the appoitment, - should have submited the charges to my insurance ( Wellcare ) at that time.I did'nt have that insurance after that year, I had to change it.But they did'nt bill me untill - years after the appointment which I am not responsable for!...

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Choice Recovery, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

October 28, 2016 - I was looking at a collection noticed I received and I noticed that a medical debt was transferred in my name to a 3rd party agency. I did not give permission for this third party to receive my medical information. This is a violation of my hippa privacy rights as I did not authorize my information to be transferred....

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Choice Recovery, Inc. Debt collection false statements or representation indicated shouldn't respond to lawsuit

October 18, 2016 - This agency have tried to collect a couple medical bill recently and I advised about this specific bill and they insist that it 's mind and they would do a pay deletion however I keep advising them my lawyer will be involved soon bc I do n't owe them but I keep getting different calls on the same thing but I have n't gotten any letters from them or the original creditor...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

September 7, 2016 - I have never been to this - or been seen by any of the - in this office - - ' they refuse to present any documentation showing I have ever been to this - office...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

August 10, 2016 - These are bills that were from having - take me to the hospital and for treatment of my back. This happened more than once as seen by the differant dates. I was found to be - with - and was put on - -/-/2011. I recieved medicaid at that time. I also filled out a financial hardship form from the hospital that promised to pay most if not all of the bills. I submited the bills to medicaid too. They were suppose to pay bills up to two years before I was put on medicaid....

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Choice Recovery, Inc. Debt collection communication tactics used obscene/profane/abusive language

June 3, 2016 - A Choice Recovery associate contacted me on - -, 2016 regarding what he asserted were several small, accumulating balances for which he was attempting to collect. The collection associate calling me was from a local phone number so I requested his business line to confirm the validity of his identity. I advised him that I would hang up and call him right back, which I did. There are too many scams to readily provide my credit card information over the telephone. I received his voicemail and requested a return phone call. In the interim, I called the business with whom the balance origina...

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Choice Recovery, Inc. Debt collection disclosure verification of debt right to dispute notice not received

June 3, 2016 - CHOICE RECOVERY I need to see documentation that CHOICE RECOVERY has my signature that authorizes them to even have a copy of my medical records. I do not wish to do business with they company concerning my Medical debt and they can return my records back to the Dr Office this is a HIPPA ACT violation. I understand that a contract exists between me and the 1st party, but what obligation do I have at all to these ever changing array of 3rd parties? I have never heard of them, have no written contract with them and never received any benefit from them. I do not see them being in compliance with ...

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Choice Recovery, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

May 23, 2016 - CHOICE RECOVERY INC I have a a unverified account from. I had previously disputed this account. I have never done business with CHOICE RECOVERY INC. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C.169g, I dispute the validity of the debt CHOICE RECOVERY INC purport I owe. I request that CHOICE RECOVERY INC Provide verification of the following : 1. ) The original Application or contract ; 2. ) Any and all statements allegedly related to this debt ; 3. ) Any and all signed receipts ; 4. ) Any and all canceled checks ; 5. ) Original date of default and collection activity b...

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Choice Recovery, Inc. Debt collection disclosure verification of debt right to dispute notice not received

December 9, 2015 - This claim should have been file under my - insurance and I had have never received no notice of Collection this must be removed from my credit file since the collection company failed to reach me or contacted me ...

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Choice Recovery, Inc. Debt collection disclosure verification of debt right to dispute notice not received

October 25, 2015 - Choice Recovery has been calling me about a debt that I did not know about last - -, 2015. I just recently found out, since checking my credit report that they have reported my debt that was actually from a dental bill that I thought was already taken care of as I was in and out of the dental office about at least - times this year for my cleaning. I was always told that I did not have any outstanding balances. I know I have the right to get a letter about my outstanding balances and I never got one. I also know that 5 days after the collection company contacts you, they should also s...

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Choice Recovery, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

October 22, 2015 - - billed an eight year old address attempting to reach me for a medical bill. No response was recieved because I did not live at the address they were billing. - turned the invoice to a collections agency, collection agency continued to bill the old addressI had no knowledge of this information until I needed to purchase a car where the discrepancy showed up on my credit report. - refuses to submit a letter of untimely filing so my insurance company will pay the billI still do not know where or how the old address was obtained by -. I would never recommend using this medical lab. -...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

August 20, 2015 - this account is fraudulent someone got this from my identity being stolen yet choice recovery has reported it to the credit bureaus and also has it in their records to collect ... i have a police report and a id theft affidavit that has been notarized concerning this matter. ...

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Choice Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

July 18, 2015 - my medical insurance co. owes them and decided not to for cost was to high for a - mile ride. - owes this not me that 's why I pay - insurance companies ...

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Choice Recovery, Inc. Debt collection false statements or representation attempted to collect wrong amount

July 11, 2015 - - : - - - - Choice Recovery - - - - THIS notice is sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation is requested. Upon recent review of my credit report, FIRST FEDERAL CREDIT CONTROL- - Credit Report : Account 1 ) - COLUMBUS - INC./and CHOICE RECOVERY INC. : Account 2 ) # - - -. - -, - - - Collection agencies are reporting that I owe the above creditor - Car Rental a debt. I am in dispute of this unfair debt collection practice and inaccurate billing disput...

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Choice Recovery, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

June 26, 2015 - I paid the bill off in full. But its still on my credit reports. I have documents that it is paid. Its to choice recovery ...

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Choice Recovery, Inc. Debt collection false statements or representation attempted to collect wrong amount

April 13, 2015 - This company will put a collection claim on a credit bureau. When I have it removed, they will put it back on and re-age it so it stays on the report for - more years. This is illegal. They will not tell me what company they are trying to collect for, either. They refuse to answer any questions, in fact, except to say I need to pay. They are a scam. ...

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