Conventional fixed mortgage Application, originator, mortgage broker
Pinnacle Capital Mortgage Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker California
So my GF and I purchased a condominium in - ca on -/-/-. Originally she was the one who qualified for the loan because her credit score was significantly higher than mine. But she only qualified for - total purchase price with 20 % down. We purchased our condo for - with $65000.00 as a down payment and financing -. We started looking originally in -/-/- and they told us that they would be preforming soft inquiries on our credit reports for the pre approval while making a hard inquiry while the home is in escrow. This was not the case as they ran - of our credit reports - times between -/-/- and -/-/- ( my name was never on any of the pre approval documents until - when my credit score was satisfactory i had signed up for credit monitoring as i was trying to rebuild my credit so i could possibly attach my name to the loan ) This had a trickle down affect on my credit because on - - my credit score was around - ( as per email attached from - - ) between than and - - my credit was ran again -
$5800.00 because of my credit being at risk and titled it Loan Discount Fee for percentage chosen. The person who helped us handle our mortgage was named - - from - and - - # - and he represented and now works for Pinnacle Capital Mortgage. He pretty much told us while we were in escrow literally 2 weeks before we get our key to our condo that if we do n't pay this fee that we would not get this loan. At that time i asked him why my credit score lowered to the point of needing to pay this additional points he told me because i have too many inquiries ( because my credit score was lower. ( - and - ran my credit - times ) At this point we could n't go with another mortgage company because of timing constraints and because i could n't afford any more inquires because i would not be able to attach my name to any loans. Also would have lost security deposit on house which would have been $3000.00, so we begrudgingly gave them the money. This is also this has had a negative impact on my credit score again overall because the negative number has been hurting my overall ability to get credit card and re establish myself as a credit worthy individual. Also i purchased a car a few months later in -/-/- because of necessity but i may have been able to get a better rate than what i am currently paying but i could n't because of the amount of inquires once again. Overall if we would have known that - and Pinnacle would have tried this type of stuff we would have been weary and in all likely hood have gone with another bank/lender ( - has a great relationship with - - - ). We feel that the mortgage officer and mortgage company took advantage against us because we trusted our person who recommended them to us while she was trying to help us find our - house and we were naive into thinking what they did was typical of all lenders
Pinnacle Capital Mortgage customer in California
Mar 25, 2015
* Source: CFPB Complaint Database
Pinnacle Capital Mortgage response to complaint:
Closed with explanation
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