Resources for resolving common issues with Pinnacle Capital Mortgage products and services
You can reduce the number of unwanted calls from Pinnacle Capital Mortgage you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Pinnacle Capital Mortgage Mortgage loan servicing, payments, escrow account December 1, 2015 - I setup a payment online as I made previous payments on time with no problem. This was on - I recently changed my Checking account number due to a car theft ( check book was inside car ). Went online and made ( so I thought ) payment scheduled for -/-/-. one week later I noticed nothing was deducted out of my checking account, so I called back and they said it would take 10 - 12 business days even though I made them before and it took about 48 hours to process. The Customer service representative insisted nothing was wrong. Only to find out when I returned from vacation to find a late ... |
Pinnacle Capital Mortgage Mortgage application, originator, mortgage broker August 18, 2015 - I reached out to - - at - Mortgage Planning in - -, CA inquiring about a mortgage loan. He was referred by a co-worker and has familiarity with my positions pay structure. I had yet to file my -/-/- taxes and asked if he could look over my financial information to let me know what was possible for a mortgage. I specifically told him I was not applying yet but as he was referred, wanted to have a discussion about my numbers so I could decide if I wanted to increase/decrease my - deductions. We specifically discussed that my SSN was not needed at this time as I did not wan... |
Pinnacle Capital Mortgage Mortgage loan servicing, payments, escrow account July 9, 2015 - I purchased a condominium in - 2015. I have excellent credit with a score of - at that time. I sought out, and got preapproved for fixed interest rate 20 year and 30 year loan terms for 3.75 %. when I made my offer I was told the condo units needed - approved financing and that I would have to use their mortgage company : pinnacle Capital Mortgage -. So I talked to my preapproved banks and they agreed I had to go with such a bank, and they were not approved for it. I went through pinnacle and I am upset that their interest rate was 4.25 %. So, I feel I had no choice but to pay the ... |
Pinnacle Capital Mortgage Mortgage loan servicing, payments, escrow account May 14, 2015 - My mortgage is serviced by Pinnacle Capital Mortgage -. Approximately three months ago we submitted a hazard insurance claim on our home to - - Insurance to allow for repairs to the roof, siding, windows, and fence which occurred in - 2014. The claim was quickly processed by - - and we received a check for the damages in the amount of approximately $12000.00 ( depreciated value ) of a total claim of -. We were required to have Pinnacle Mortgage endorse the check. We contacted Pinnacle for instructions on how to obtain their endorsement and proceed with ordering/paying fo... |
Pinnacle Capital Mortgage Mortgage application, originator, mortgage broker April 20, 2015 - - is usurping RESPA Guideline and spending large amounts of money in marketing to the Realtor community. ... |
Pinnacle Capital Mortgage Mortgage application, originator, mortgage broker March 25, 2015 - So my GF and I purchased a condominium in - ca on -/-/-. Originally she was the one who qualified for the loan because her credit score was significantly higher than mine. But she only qualified for - total purchase price with 20 % down. We purchased our condo for - with $65000.00 as a down payment and financing -. We started looking originally in -/-/- and they told us that they would be preforming soft inquiries on our credit reports for the pre approval while making a hard inquiry while the home is in escrow. This was not the case as they ran - of our credit repor... |