AmeriNational Community Services consumers have reported over 9 official complaints. Out of the 9 consumer complaints against AmeriNational Community Services, 33% were disputed by the consumer (i.e. the consumer was not happy with how AmeriNational Community Services responded to their complaint) and 78% were processed in a timely manner. 0% of consumer complaints against AmeriNational Community Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 22% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan modification,collection,foreclosure | 4 | 25% |
| Loan servicing, payments, escrow account | 4 | 25% |
| Account opening, closing, or management | 1 | 100% |
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Stop CallsAmeriNational Community Services Mortgage loan servicing, payments, escrow account February 15, 2017 - I am unable to reach anyone at the mortgage company for a month all I wanted to do was add my homeowners insurance to my Escrow account. Even my insurance company has stayed on hold over two hours and been unsuccessful in reaching anyone.... |
AmeriNational Community Services Mortgage loan servicing, payments, escrow account September 17, 2016 - I am a - - - homeowner whose loan was sold to Amerinational Community Services sometime during the -. At the time the loan was sold, my balance was behind. I had asked - to move that balance to the end of my loan. They neither responded or acted on this request. In - -, I wrote to Amerinational asking how they 'd calculated my balance. I also asked for a copy of the transfer info. I never received it. A few months ago, Amerinational sent me a letter asking me to pay them $ - for - to - -. My mortgage payment is $920.00 per month. I responded by sending in my ... |
AmeriNational Community Services Mortgage loan modification,collection,foreclosure August 15, 2016 - I Have New Information To Add. This is a NEW COMPLAINT. I received a response to my complaint from the servicer Amerinational Community Services. In the response Amerinational indicates that they have no problem participating in Keep Your Home California. Amerinational indicates that they inquired with - - - - - - about me applying for Keep Your Home California, and the - - - says that they have no recollection of ever trying to assist me with the program. So I have at least 3 emails that contradict this. The first email is on -/-/2015 I initiate the email by giving ... |
AmeriNational Community Services Mortgage loan modification,collection,foreclosure August 9, 2016 - . I am a single mother of - including my - daughter ( -. ) I have a - and - year old daughter, and my mother who - also live with me. I have a loan with -. I had some financial trouble, and the loan was modified in 2015. At the time of the modification we ( - and myself ) were attempting to have the loan balance that was in default helped by Keep Your Home California. It was going well, - agreed to be a part of the program. In - of 2015 I was informed that the new service provider Amerinational was not interested in the program. That meant that although - had a... |
AmeriNational Community Services Mortgage loan servicing, payments, escrow account April 26, 2016 - My whole ordeal began - -, -, I called my mortgage company to make a payment that was big enough to cover two partial months and one full month. The grand total of the payment was $1000.00. For -/-/-. ( $470.00 ) I had made a payment $200.00 which left a balance of $270.00 pulse a $20.00 late charge. My next step was to have a check drawn off my account on -/-/-. for the amount of $500.00, which would be sent straight from my bank account to them via snail mail. Well needless to say the money sat in my account until -/-/-. that 's when I called my back to se... |
AmeriNational Community Services Mortgage loan servicing, payments, escrow account April 9, 2015 - - - -On behalf of -, Ohio -Thursday -/-/- -, - -DirectorConsumer Financial Protection Bureau- -, - -Re : Consumer Complaint of Credit Fraud, Predatory Lending to - Americans- - - - - - - Predatory Mortgage Lending PracticesDear -, -, -, - : I am writing on behalf of my grandmother and other victims to respectfully request that the Consumer Financial Protection Bureau begin an investigation into the City of - - and other residential mortgage products for predatory lending and reverse redlining in - American co... |