Stop AmeriNational Community Services Phone Harassment

Resources for resolving common issues with AmeriNational Community Services products and services

You can reduce the number of unwanted calls from AmeriNational Community Services you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New AmeriNational Community Services Consumer Complaints


AmeriNational Community Services Mortgage loan servicing, payments, escrow account

February 15, 2017 - I am unable to reach anyone at the mortgage company for a month all I wanted to do was add my homeowners insurance to my Escrow account. Even my insurance company has stayed on hold over two hours and been unsuccessful in reaching anyone....

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AmeriNational Community Services Mortgage loan servicing, payments, escrow account

September 17, 2016 - I am a - - - homeowner whose loan was sold to Amerinational Community Services sometime during the -. At the time the loan was sold, my balance was behind. I had asked - to move that balance to the end of my loan. They neither responded or acted on this request. In - -, I wrote to Amerinational asking how they 'd calculated my balance. I also asked for a copy of the transfer info. I never received it. A few months ago, Amerinational sent me a letter asking me to pay them $ - for - to - -. My mortgage payment is $920.00 per month. I responded by sending in my ...

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AmeriNational Community Services Mortgage loan modification,collection,foreclosure

August 15, 2016 - I Have New Information To Add. This is a NEW COMPLAINT. I received a response to my complaint from the servicer Amerinational Community Services. In the response Amerinational indicates that they have no problem participating in Keep Your Home California. Amerinational indicates that they inquired with - - - - - - about me applying for Keep Your Home California, and the - - - says that they have no recollection of ever trying to assist me with the program. So I have at least 3 emails that contradict this. The first email is on -/-/2015 I initiate the email by giving ...

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AmeriNational Community Services Mortgage loan modification,collection,foreclosure

August 9, 2016 - . I am a single mother of - including my - daughter ( -. ) I have a - and - year old daughter, and my mother who - also live with me. I have a loan with -. I had some financial trouble, and the loan was modified in 2015. At the time of the modification we ( - and myself ) were attempting to have the loan balance that was in default helped by Keep Your Home California. It was going well, - agreed to be a part of the program. In - of 2015 I was informed that the new service provider Amerinational was not interested in the program. That meant that although - had a...

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AmeriNational Community Services Mortgage loan servicing, payments, escrow account

April 26, 2016 - My whole ordeal began - -, -, I called my mortgage company to make a payment that was big enough to cover two partial months and one full month. The grand total of the payment was $1000.00. For -/-/-. ( $470.00 ) I had made a payment $200.00 which left a balance of $270.00 pulse a $20.00 late charge. My next step was to have a check drawn off my account on -/-/-. for the amount of $500.00, which would be sent straight from my bank account to them via snail mail. Well needless to say the money sat in my account until -/-/-. that 's when I called my back to se...

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AmeriNational Community Services Mortgage loan servicing, payments, escrow account

April 9, 2015 - - - -On behalf of -, Ohio -Thursday -/-/- -, - -DirectorConsumer Financial Protection Bureau- -, - -Re : Consumer Complaint of Credit Fraud, Predatory Lending to - Americans- - - - - - - Predatory Mortgage Lending PracticesDear -, -, -, - : I am writing on behalf of my grandmother and other victims to respectfully request that the Consumer Financial Protection Bureau begin an investigation into the City of - - and other residential mortgage products for predatory lending and reverse redlining in - American co...

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