Frost-Arnett Company consumers have reported over 40 official complaints. Out of the 40 consumer complaints against Frost-Arnett Company, 15% were disputed by the consumer (i.e. the consumer was not happy with how Frost-Arnett Company responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against Frost-Arnett Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 13 | 0% |
| Disclosure verification of debt | 11 | 36% |
| Communication tactics | 7 | 0% |
| False statements or representation | 6 | 33% |
| Improper contact or sharing of info | 2 | 0% |
| Incorrect information on credit report | 1 | 0% |
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Stop CallsFrost-Arnett Company Debt collection communication tactics threatened to take legal action September 28, 2015 - Collector called number OTHER than my number ( husband 's business cell ) and disclosed amount, nature of bill AND who bill was for to party other than myself. First began by saying they were wanted to verify employment ( I have worked for him in the past ), then wanted to verify address, then tried to verify number. When soc security number verification was refused and asked what this was in regards to, they released the amount, nature and biller to someone other than myself which is in violation of law. They also blocked their number which is in violation of the law. ... |
Frost-Arnett Company Debt collection improper contact or sharing of info contacted employer after asked not to June 22, 2015 - Despite repeated requests to cease contact to business phone number, attempts to contact my wife, leaving message about debt, continue. ... |
Frost-Arnett Company Debt collection cont'd attempts collect debt not owed debt was paid June 18, 2015 - Receiving calls and letter in reference to previous bill which was paid some dating back to 2004, some years prior to the death of my husband. Many related to agency collection fees for bills which were paid to the hospital/doctor directly. Many others show no balance due. Have repeatedly told this agency they were in errors and after seeking documentation their own evidence shows they are in error. Remove all records and notations on my credit report with the Credit Reporting Services ... |
Frost-Arnett Company Debt collection communication tactics frequent or repeated calls June 9, 2015 - On - I received a phone call from -. When I answered and said, Hello '' they hung up on me. I called them back and the girl informed me they were Frost Arnett Collection Agency and wanted to collect a debt. I asked the girl if she would make a settlement, she said no, so I informed her I did not have the money to cover the complete amount. She tried to press me to give her my employment information. When I refused, she accused me of threatening her. ( Which I did not ) These calls were meant to harass, annoy, and upset me and violate my rights under the fair credit reporting act. ... |
Frost-Arnett Company Debt collection cont'd attempts collect debt not owed debt is not mine May 12, 2015 - should have been covered by insurance was told covered and now they have placed it with collections. I have spoken with - clinic to resolve on muliti time and they do not seem to care. ... |
Frost-Arnett Company Debt collection disclosure verification of debt right to dispute notice not received May 4, 2015 - In - 2015, I paid $340.00 to remove an item I discovered on my credit report. It was my belief, at the time, that paying it was the only way I was able to get the tradeline removed from my credit report. The collection company told me the account belonged to me and I believed them. My sole reason for paying the debt was to remove the trade line. The company did not make me aware or offer an opportunity to request verification of the account they claimed I owed prior to paying it. Even though, I questioned the validity, I did n't know I could request verification of the debt - nor did they... |
Frost-Arnett Company Debt collection false statements or representation attempted to collect wrong amount April 7, 2015 - I attempted to negotiate a reduced amount for a full and final settlement of my debt. The collection company, Frost-Arnett Company, told me that I had to front the money that I was offering and they would take that amount to the creditor and see if they would accept it for settlement. I provided my account information and the funds were withdrawn. I was contacted three weeks later and told that the creditor had refused to accept my offer of settlement. I was also told that the money I had offered for settlement would not be returned to me and that I was still responsible to pay the remaining b... |