Neighborhood Assistance Corporation of America ("NACA") consumers have reported over 2 official complaints. Out of the 2 consumer complaints against Neighborhood Assistance Corporation of America ("NACA"), 50% were disputed by the consumer (i.e. the consumer was not happy with how Neighborhood Assistance Corporation of America ("NACA") responded to their complaint) and 50% were processed in a timely manner. 0% of consumer complaints against Neighborhood Assistance Corporation of America ("NACA") resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 1 | 100% |
| Loan servicing, payments, escrow account | 1 | 0% |
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop CallsNeighborhood Assistance Corporation of America ("NACA") Mortgage application, originator, mortgage broker April 11, 2016 - I used Neighborhood Assistance Corporation of America ( NACA ) to obtain a fixed rate mortgage from - - -. I begin working with NACA in - -. I signed a contract on a home ( new construction ) -/-/-. I received my loan estimate from - on -/-/- ( Copy of email Attached ). I was fully approved and met all of my conditions for my mortgage in - -. I also locked in my rate at 3.75 %. I was assigned the loan number # -. I received an email from a NACA employee on -/-/- stating that once the home is complete I will be clear to close ( copy of email attache... |
Neighborhood Assistance Corporation of America ("NACA") Mortgage loan servicing, payments, escrow account September 27, 2015 - I closed a NACA home loan in - of 2015. Because the seller was not willing to make repairs to items a NACA certified home inspector required to be fixed, NACA impounded or held back - dollars for these repairs after closing. These reapairs must be made by NACA certified contractors. After repeated requests to NACA for NACA certified contractors, they have ignored my requests after providing me with contacts that either do not do business with NACA anymore due to non payment or do not work in the specific trades needed to make the repairs. This has left my home unsafe for many months incl... |