Stop Neighborhood Assistance Corporation of America ("NACA") Phone Harassment

Resources for resolving common issues with Neighborhood Assistance Corporation of America ("NACA") products and services

You can reduce the number of unwanted calls from Neighborhood Assistance Corporation of America ("NACA") you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Neighborhood Assistance Corporation of America ("NACA") Consumer Complaints


Neighborhood Assistance Corporation of America ("NACA") Mortgage application, originator, mortgage broker

April 11, 2016 - I used Neighborhood Assistance Corporation of America ( NACA ) to obtain a fixed rate mortgage from - - -. I begin working with NACA in - -. I signed a contract on a home ( new construction ) -/-/-. I received my loan estimate from - on -/-/- ( Copy of email Attached ). I was fully approved and met all of my conditions for my mortgage in - -. I also locked in my rate at 3.75 %. I was assigned the loan number # -. I received an email from a NACA employee on -/-/- stating that once the home is complete I will be clear to close ( copy of email attache...

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Neighborhood Assistance Corporation of America ("NACA") Mortgage loan servicing, payments, escrow account

September 27, 2015 - I closed a NACA home loan in - of 2015. Because the seller was not willing to make repairs to items a NACA certified home inspector required to be fixed, NACA impounded or held back - dollars for these repairs after closing. These reapairs must be made by NACA certified contractors. After repeated requests to NACA for NACA certified contractors, they have ignored my requests after providing me with contacts that either do not do business with NACA anymore due to non payment or do not work in the specific trades needed to make the repairs. This has left my home unsafe for many months incl...

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