Resources for resolving common issues with Neighborhood Assistance Corporation of America ("NACA") products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Neighborhood Assistance Corporation of America ("NACA") and work to get a response. After your complaint is forwarded, Neighborhood Assistance Corporation of America ("NACA") has 15 days to respond to you and the CFPB. Neighborhood Assistance Corporation of America ("NACA") is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Neighborhood Assistance Corporation of America ("NACA") Mortgage application, originator, mortgage broker April 11, 2016 - I used Neighborhood Assistance Corporation of America ( NACA ) to obtain a fixed rate mortgage from - - -. I begin working with NACA in - -. I signed a contract on a home ( new construction ) -/-/-. I received my loan estimate from - on -/-/- ( Copy of email Attached ). I was fully approved and met all of my conditions for my mortgage in - -. I also locked in my rate at 3.75 %. I was assigned the loan number # -. I received an email from a NACA employee on -/-/- stating that once the home is complete I will be clear to close ( copy of email attache... |
Neighborhood Assistance Corporation of America ("NACA") Mortgage loan servicing, payments, escrow account September 27, 2015 - I closed a NACA home loan in - of 2015. Because the seller was not willing to make repairs to items a NACA certified home inspector required to be fixed, NACA impounded or held back - dollars for these repairs after closing. These reapairs must be made by NACA certified contractors. After repeated requests to NACA for NACA certified contractors, they have ignored my requests after providing me with contacts that either do not do business with NACA anymore due to non payment or do not work in the specific trades needed to make the repairs. This has left my home unsafe for many months incl... |