Altisource Portfolio Solutions, S.? r.l. consumers have reported over 6 official complaints. Out of the 6 consumer complaints against Altisource Portfolio Solutions, S.? r.l., 0% were disputed by the consumer (i.e. the consumer was not happy with how Altisource Portfolio Solutions, S.? r.l. responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Altisource Portfolio Solutions, S.? r.l. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Communication tactics | 1 | 0% |
| Cont'd attempts collect debt not owed | 1 | 0% |
| Credit decision / Underwriting | 1 | 0% |
| Disclosure verification of debt | 1 | 0% |
| Loan modification,collection,foreclosure | 1 | 0% |
| Settlement process and costs | 1 | 0% |
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Stop CallsAltisource Portfolio Solutions, S.? r.l. Debt collection communication tactics used obscene/profane/abusive language November 14, 2015 - I, -, received - collection letters from Nationwide credit Inc. where they are showing the bar code in plaint view for anyone to see. To be clear here, I choose Communication Tactics '' and choose the third option Used, obscene, profane or other abusive language. '' I could not find an exact description of my issue with respect to the Bar Code. Showing the Bar Code '' is a FDCPA violation of section 1692f ( 8 ). And in their first letter I received from them, they are violating the FDCPA by only allowing me - options to resolve my account. SECURE ONLINE PORTAL, PAY BY MAIL, and PAY... |
Altisource Portfolio Solutions, S.? r.l. Mortgage credit decision / underwriting November 3, 2015 - Short sale solutions is working on a short sale on behalf of - - -, she has - loans the first is with - - now - ( - loan ) the - is with Nationwide Credit Inc . Per - guidelines a - mortgage should only receive a max of - from short sale proceeds, nor seller, buyer or agents are allow to contribute. Nationwide Credit Inc is insisting we give them a higher payoff amount despite the fact that we are prohibit to do so per -. The seller has complied to all requirements, has provided all the information requested by NCI that proves her financial hardship, sell... |
Altisource Portfolio Solutions, S.? r.l. Debt collection cont'd attempts collect debt not owed debt is not mine October 14, 2015 - Ive been called - times a month or more for years by debt collectors looking for someone who doesnt exist at my number. I have given them my name and the fact im a retired veteran and how long ive had the phone number for ( over a decade ) both in a polite and angry manner, allways telling them to stop calling but they dont. I should not have to change my number since its the number the - and military knows. They are harassing the wrong person calling at - at night and - in the morning. the last numbers were - and -. ... |
Altisource Portfolio Solutions, S.? r.l. Mortgage loan modification,collection,foreclosure September 21, 2015 - My home loan is serviced through -. On Friday - -, 2015, - contracted with Altisource Property Preservation and Inspection, who operate in - New Mexico, to break into my home. At approximately - MST on Friday - -, 2015, I was contacted by my children who advised me that someone had changed the door knob on our front door and had left a notice advising they had entered our home and found it occupied. My children were rightfully frightened. Both my husband and I had to rush home, myself having to leave work early, to determine what had happened. Upon arriving home, we dis... |
Altisource Portfolio Solutions, S.? r.l. Mortgage settlement process and costs September 15, 2015 - We closed on our home on - -, 2015, signed a HUD statement and loan documents, wired funds to the title company, were given keys to the home and told we were closed and could move in. - hours after closing, we had to go back and resign a HUD, and the statement reflected we were to be reimbursed money, which we still have n't received to this date. On or about - -, 2015, we were contacted by - - at - Mortgage Company, who stated they received their loan proceeds funds back that day, even though she has signed loan documents in her file. - then proceeded to tell me we ... |
Altisource Portfolio Solutions, S.? r.l. Debt collection disclosure verification of debt right to dispute notice not received September 1, 2015 - The company has never sent me a notice of the debt, and has simply reported the debt to the - credit reporting companies.. When sent a request for verification of the debt, the company said they they could not provide me with the information until I provided them with a utility bill or insurance card with my physical address on it. I do not have either of these because I do not pay such bills. They refused to accept a copy of my state-issued drivers license, and will not provide any information about the debt besides for the balance, which I do not believe I owe. ... |