Security National Automotive Acceptance Company, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Security National Automotive Acceptance Company, LLC Consumer Loan department,

Vehicle loan Problems when you are unable to pay Georgia

I 've been having several issues with SNAAC which is the company I 'm financing my vehicle through. On - - my vehicle got ceased because I was behind on a payment due to a tornado ripping through - Georgia so I had to pay for repairs on my vehicle. Before I knew my vehicle was getting repo 'd I did schedule - payments off $400.00 and my recurring payment of $330.00. Later on that evening they took my vehicle and I contacted SNAAC to see what all I 'd have to do in order to get it back. They were like, you 'll get an email. Did n't receive any thing until a couple of days later. Payments were made and my account was back in good standing but still had difficulties on their customer service support side. They were all rude and unprofessional. I 'm in the - and the last thing I need is to be without a vehicle. On the - of - I received my vehicle back paying a total of $430.00 in towing fees and storage I guess. Today, - -, I get an official letter from SNAAC which is a " NOTICE OF OUR PLAN TO SELL PROPERTY '' letter with my vehicle id number and information. There 's a box checked off which states " WE WILL SELL THE VEHICLE AT A PRIVATE SALE SOMETIME AFTER 10 DAYS FROM -/-/2016. ASALE COULD INCLUDE A LEASE OR LICENSE. '' Not understanding why this is happening to me.

Security National Automotive Acceptance Company, LLC customer in Georgia
Mar 19, 2016

* Source: CFPB Complaint Database

Security National Automotive Acceptance Company, LLC response to complaint:
Closed with explanation

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