Pulte Mortgage Complaints

Pulte Mortgage consumers have reported over 45 official complaints. Out of the 45 consumer complaints against Pulte Mortgage, 24% were disputed by the consumer (i.e. the consumer was not happy with how Pulte Mortgage responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Pulte Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Pulte Mortgage Consumer Complaints


Pulte Mortgage Mortgage settlement process and costs

October 5, 2016 - I was asked to close on the house when there was still an outstanding issue with outside bricks. There were too many chipped brick installed. A stain was used to match the chipped bricks which made things more worse. I was told that they would take care of the issue after closing. It 's been over two months after closing and the issue has not been resolved. Now, they have told me they ca n't do anything about this....

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Pulte Mortgage Mortgage application, originator, mortgage broker

June 2, 2016 - My wife and I bought a house from Pulte - in - - MI on -. I financed that house through Pulte mortgage LLC and I was very pleased about the entire process. On - -, my wife and I decided to move to a new location. Based on our past experience, we decided to purchase another house from Pulte -. Pulte Mortgage LLC Company contacted us as a part of their process regarding financing the mortgage for the new house - in -, MI. After extensive review of rates and terms of financing from different companies and based on the terms that Pulte mortgage offered at time of negotia...

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Pulte Mortgage Mortgage application, originator, mortgage broker

February 16, 2016 - Pulte Mortgage has taken more than 2 months and still has not finalized our application and gotten an answer from the underwriter. They constantly loose the personal financial information they request and get from us. They have missed scheduled phone meetings [ resulting in replacing the person we were working with ]. Constant delays and broken promises about specific self imposed deadlines. ...

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Pulte Mortgage Mortgage loan servicing, payments, escrow account

February 15, 2016 - Summary : 1 ) My loan payment be transferred again and again and very difficulty for me to pay ; - ) - - and - gave different statement and no way for me to pay through -. Detail : I closed my home in - with Pulte Mortgage LLC with a 15 year fixed interest rate and I paid to this company and my mortgage payment be transferred to - - in - and I kept my payment through it with an amount of - ; On the -, I got letter from - - that they will not accept my payment by - and my payment transferred to - ( the web is - ) .I tried many times to enroll thro...

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Pulte Mortgage Mortgage application, originator, mortgage broker

November 16, 2015 - I was pre-approved by Pulte Mortgage to purchase a home from Pulte homes. ThisThis pre-approval was based on me fulfilling several things. My incomeneeded to be verified, I had to defer my student loans for a year, and I needed tpay off - credit cards. I paid - payments of $500.00 each to Pulte as a downpayment and they told me my house would be complete by - orearlier, but then told me it would be -. I had picked a base modelthat only had some cosmetic changes like flooring and cabinet color. Thehouse was framed when I started losing hours and was afraid of losing my job. I imm...

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Pulte Mortgage Mortgage application, originator, mortgage broker

September 11, 2015 - On -/-/2014, we approached Pulte - - - '' addition ( # - - and met with Sales Associate, - -. We signed a construction contract ( - ) with a Closing Date of -/-/2015, and provided Earnest Money check ( # - - in the amount of $1000.00. We were Required '' to apply with Pulte Mortgage - - NMLS # - ) with - - - NMLS # - ). The application and supporting documents were provided. On -/-/2015, - - contacted me stating that the original Earnest Money Deposit was lost, and a replacement was required. I replace the lost chec...

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Pulte Mortgage Mortgage credit decision / underwriting

June 3, 2015 - On -/-/- my husband and I entered into a contract with Pulte Mortgage for a new construction home in -, FL. The home was scheduled to be completed in -/-/- but was actually completed two months ahead of schedule, in -/-/-. Pulte Mortgage denied me the financing on -/-/- because I did not qualify for the home ( I was in the process of saving the required funds to close and also trying to rent out my condo to comply with their request since they were counting the rental income to qualify me for the property ), yet they refused to return my $2500.00 earnest money deposit....

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