Wells Fargo & Company Managing The Loan Or Lease Complaints

Review and analysis of over 139 complaints against Wells Fargo & Company

Wells Fargo & Company consumers have reported over 139 official complaints related to Managing the loan or lease. Out of the 139 consumer complaints against Wells Fargo & Company, 12% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 75% were processed in a timely manner. 11% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 27% resulted in non-monetary compensation.

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New Managing The Loan Or Lease Consumer Complaints


Wells Fargo & Company Consumer Loan managing the loan or lease

April 11, 2017 - In response to Wells Fargo Dealer Services, the company is still charging me for warranty amount attached to my monthly payment each month since the warranty was refunded at $1800.00. or so. This is the illegal part of the matter. There is still money due....

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 30, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2013, -/-/2013 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 28, 2017 - We went to buy - cars, and the dealership said they would run our credit once and share the info with the lenders. There were - companies that hit my credit twice 10 days apart. - and Wells Fargo Dealer hit my credit on -/-/- and again on -/-/-. How do I get the second hit removed?...

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 27, 2017 - Wron report about us, my wife and me. Hi, my name is - - and my wife - - -. In - 2016, my wife and me changed a car in - - -, we paid every thing ready and take an other -, The - - - supposedly be to pay off to the Wells Fargo Dealer Services, WFDS -, Auto Loan, but that does not occurred. Before that happened we paid the monthly payment at time by automatic system from the Wells Fargos my wife 's account. When we liquidated everything with the - - -, we stopped the automatic payment. Finally, Wells Fargo reported to you that we delinquent in...

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 26, 2017 - I have a vehicle loan through Wells Fargo that I am paying off.every time I pay a large sum at one time they introduce a payment cap. Fest I could not pay more that $560.00 at a time, now I can not pay more than $460.00 at a time. They are forcing me to pay unnecessary interest....

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 24, 2017 - On - -, 2017, last date to pay vehicle note before penalty, I received call from Wells Fargo Dealer Services. - ID - informed me of late fee due today. I reminded her that the - day was today and no late fee should be applied. She continued with the amount of the late fee : $100.00 ; and said that the late fee is added the - day. Why should it even exist when the consumer ( me ) is paying on the - day? I refused to pay her total $450.00 that includes the said late fee, but paid the monthly $350.00 ( $350.00 ) over the phone. Each time I have had difficulty with We...

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 20, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2014 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 13, 2017 - I recently had a loan paid off with Wells Fargo for my auto loan. I have been trying to reach Wells Fargo in regard to an over payment to my loan, and have received no response. I have called several times and submitted an email to Wells Fargo Dealer Services with no return contact....

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 13, 2017 - This car loan has been paid in full.. I have requested to be removed from my credit report but they have not done so. I have not received any response from this company. This has been showing on my credit report as current but the car loan has been paid in full and should have been sent to all - credit reports to be removed from my credit. I have another car loan with them that is correct but this account should have been removed. They are not willing to help me at all and are not giving me any information whatsoever....

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 9, 2017 - 2nd ltr to be sent - - I am writing this letter regarding an interest charge of $800.00 plus dollars, almost the same fee I am paying for my kitchen floor which was added to my existing bill which will be paid in full on -/-/-. I paid my $5000.00 plus bill from -/-/- to -/-/- off with my -/-/- payment which was $300.00. I am a - senior who is not stupid, has -, or -. I am actually quite smart and know a scam when I see one. ( Remember this is an online account not a paper account ) Do the potential and ongoing customers out there know what you are doing? Is...

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 8, 2017 - I used a template found on the CFPB site to dispute this account and they failed to properly validate the account. I followed all the steps the CFPB told me to take so I feel that this account should be deleted from my credit report since they failed to properly validate and send me everything that the CFPB says I can request....

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Wells Fargo & Company Consumer Loan managing the loan or lease

March 3, 2017 - I opened a car loan with Wells Fargo bank on -/-/- and it was paid of early on -/-/-. Originally there wasa discrepancy of $2.00 this was later corrected, but they reported my account -, -. - days delinquent. I spoke to and wrote to the office of the president, and although they promised to assist me in resolving the problem, they did not communicate with me in writting. Because of the lack of response they continued to report me delinquent. There was another conversation where they indicated I was $490.00 past due for a forved insurance, which I was paying on a monthly ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

February 28, 2017 - On -/-/-, I had submitted paperwork into Wells Fargo for Auto payment to have my spa payments deducted from my checking account. At that time, I was advised that the voided check, and the written authorization form has been completed, received, and the auto payment would start in -/-/- on the next payment. On -/-/-, I was informed that Wells Fargo, did not have my voided check nor did they have a written authorization form signed. I requested the call to be pulled and reviewed as this information contradicted what I was told earlier in - by a Wells Fargo employee on the phone...

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Wells Fargo & Company Consumer Loan managing the loan or lease

February 26, 2017 - RE : --. On - I have talked to Wells Fargo Waiver dept regarding non-drivable vehicle, due to accident, insurance cancelled without notice and Bank Stated there will be insurance on the vehicle and charge me additional premium on top of my regular auto payments. The representative ( - at - ) asked me to send ( via fax - ) the null letter from Insurance company with the date of loss AND WELLS FARGO WILL DO A WAIVER FOR ME. I was advised, that Bank will send an adjustor to look at the damages, prior to mechanic/auto body shop working on it. Vehicle had been sitting at the aut...

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Wells Fargo & Company Consumer Loan managing the loan or lease

February 20, 2017 - All my payments to Wells Fargo Have been on time and they marked my account 30-59 days late destroying my credit by - points I called them and they stated they could do nothing so I am doing this.....

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Wells Fargo & Company Consumer Loan managing the loan or lease

February 17, 2017 - Wells Fargo Dealer Services continues to contact my family despite having been asked not to do so multiple times. This week, they contacted both of my sisters. They identified themselves as Wells Fargo and asked for a phone number to reach me. They have my phone number and my payment is not 30 days past due. In the past, when I have called representatives from the company have been also been incredibly rude and uncooperative. They also at one point billed me for insurance. Had I not noticed and complained, I would have ended up paying over $1000.00 throughout the year. I regret having se...

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Wells Fargo & Company Consumer Loan managing the loan or lease

February 16, 2017 - I used Wells Fargo Dealer Services eService website to schedule an online payment on my car loan plus enroll in AutoPay for future payments on -/-/-. I received a call from WFDS on -/-/- indicating my payment had not been made. I immediately told the rep that I had made online payment. They told me that if I had proof to send it to a - number. I found the email that I had received on -/-/- that included the hyperlink that I used to schedule payment and sent to WFDS. Additionally I sent an email with the same to Office of the President. On-/- I called OTP because I had n...

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Wells Fargo & Company Consumer Loan managing the loan or lease

February 10, 2017 - -/-/- I was very ill and in the hospital, as such my payment due -/-/- was late. On -/-/- I called Wells Fargo Loan account to make my payment, I was advised via phone that as a onetime courtesy due to my illness and payment history the $37.00 late fee would be waived ( I did not ask for it to be waived, I would have paid it if needed ) My monthly payment is - I pay - each month. -/-/- I paid $650.00 ( -/-/- $320.00 and -/-/- $320.00 ) for -/-/- and -/-/- as I was told the fee from -/-/- was waived as a courtesy. Each month since I hav...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 31, 2017 - I had cosigned on an auto loan for my son in -/-/2016. -/-/- we went through the process of him getting refinanced through his credit union. WFDS provided the 10day payoff and received the check for full amount on -/-/2016. They even sent me back a check for $50.00 for over-payment. Since -/-/-, - has reported to all - credit bureaus in my name that this account is not only still open, but that it is - past due. This has caused my credit score to decrease over - and counting. Noone can help me, not even the Office of the President.. there is no balance due and noone...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 25, 2017 - I have a car loan with Well Fargo Auto. They call me and my wife sometimes up to two times a day for each of us looking for our payment. We are not behind and pay out bill with extra every month. You talk to one of their reps and the next day they call you again after you talked to them or someone with the same names. I do n't feel that they should be able to harass you like this on a daily basis, when in fact we make our payment each month....

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 25, 2017 - - - LEASED VEHICLE WITH WELLS FARGO BANK 60 MONTH LEASE WITH PAYMENT HISTORY CURRENT THROUGH - - - - VEHICLE TOTALLED IN ACCIDENT DURING - INSURANCE PAID REMAINING BALANCE ON LEASE IN FULL - - -, WELLS FARGO REPORTED TO ALL - CREDIT REPORTING AGENCIES THAT MY LEASE AMOUNT OF $25000.00 THAT ORIGINATED IN - - WAS INCLUDED IN MY CHAPTER - BANKRUPTCY FILED IN - -, DISCHARGED IN - -. THIS INACCURATE REPORT HAS CAUSED FINANCIAL HARDSHIP TO THE E-TREME THAT I HAD TO PAY E-HORBITANT INTEREST AND FEES ON LOANS, IN ADDITION, I AM NOW WITHOUT A VEH...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 25, 2017 - Wells Fargo Dealer Services refuses to release information regarding my vehicle loan. In order to refinance, I need them to fax or mail my original contract to the new lender. After two and a half weeks and six different conversations with several customer service representatives, each with different understandings of what information they may or may not release and how. Not even customer service supervisors, - ( on duty Friday, -/-/2017 around - EST ) or - ( on duty Tuesday, -/-/2017 around - EST ) would get the " Document Management '' Department to deliver my information. ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 24, 2017 - I have a home equity loan with Wells Fargo Bank. Beginning with the - - and - - payments I began using bill pay through -. Using bill pay, - $1500.00 payments were made by me to WFB on -/-/- and -/-/- that WFB received, but - and then began harassing phone calls by WFB. I explained things numerous times to WFB representatives and provided them with the documentation proving that they had been paid timely. They nonetheless asserted late fess. I had them talk to my private banker to resolve things with no success. I asked them repeatedly to confirm that t...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 23, 2017 - I spent years cleaning up my credit report so that when and if I need credit I would be able to get it. My credit and score has been great for some time as a result. My brother in law who has little to no credit needed a new car, so I took him car shopping and offered to co-sign a loan for him. Obviously Co-Signers know there is risk in Co-Signing a loan but when doing so we provide our contact information so in the event of an issue the loan provider will call or contact us so we can do what is needed to get things back on track. When we applied for the car loan we had several options but cho...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 19, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : - days past due as of -/-/2016 -/-/2016 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me. I am a - and wanting to use my - loan to purchase a home so I ca n't believe how this is happening right now of all times. Is there anything you can do to help me? I really do n't know how these payments became past due....

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 17, 2017 - I had an unsecured personal loan through Wells Fargo that had a predatory interest rate of ~21 % that I used to refinance credit cards. After waiting several months for my credit score to improve from paying off the cards, I went to reapply for another loan that I could use to pay off the original. I was approved for a loan with an interest rate that was half of what I was paying before. The amount was greater, but I had expenses that I was about to incur that it was going to be helpful to offset. After I signed the paperwork, Wells Fargo immediately discharged $1200.00 to themselves ( a...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 16, 2017 - I opened an installment loan with Wells Fargo around -/-/- for $20000.00 which has an interest rate of 7.24 per annum. They believe that the per diem rate is $3.00, according to my statement dated -/-/-. After receiving several months of activity I noticed that the payments of interest on the loan were increasing rather than going down so I went to the bank and my personal representative contacted the loan dept and after a couple of hours, the verdict was that their figures were correct due to the times that the interest was paid with different periods of time between the dates ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 11, 2017 - I made a payment over the phone for my auto loan on the day the payment was due and I was assured that the late payment would report as paid on time. The payment was never 30 days late and its been reporting as late since -/-/2014....

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 6, 2017 - This is a - loan of $1500.00 on a Wells Fargo Credit Card that also can be used for other medical purposes. The - said my loan would be $1000.00 about $35.00 a month. -/-/2016 I paid $40.00 and was charged $16.00 in interest. I did n't ask for this credit card and the interest they are charging me. When I was having the - I kept asking how much this work was going to cost me, the - and/or staff kept telling me not to worry. Even when I was finished I still was not given a dollar amount. This pretty much covers the problem....

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 4, 2017 - I went into my bank Welsfargo in forest grove on -/-/- to make my auto loan current. My monthly payment is $330.00 so they took out $660.00 a payment for - - and a payment for - -. I told - the branch manager to please not take out the payment for - - i will make that payment when my girlfriend gets paid on the - of -. I go into the forest grove welsfargo today -/-/- @ - - to pull out $550.00 to pay my rent and was told i have no money in my account, i got a print out statment and it 's showing that $480.00 is pending for my auto loan ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 4, 2017 - Last year we requested deferment of 3 months, Wells Fargo is stating that we authorized one month which we are disputing. There was no communication sent detailing the deferment, terms or the fact it was $25.00 to process. We have been 2 months behind since then and are seeking assistance from Wells Fargo Dealer for help. I 've left messages with - from the Executive Office at - ext - with no response....

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 31, 2016 - I have tried to set this Wells Fargo account on autopay 5 times ; three times online and twice on the phone. The first time the page indicated the account was set for autopay. Two weeks later I received a very unfriendly call threatening to take the account to collection and report the account to the credit bureau. I paid the bill over the phone. I again set up autopay online and called to confirm that the account was on autopay. I was told the next payment was not due until -/-/2017. I thought that was odd because the date I set the account on autopay was early -. I received a statement ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 30, 2016 - I opened a 12 month-no interest loan for items with - through Wells Fargo Bank on -/-/-. No interest monthly amount is $240.00. On - or there about, I made a telephone payment including a a late fee totaling $260.00. Today while looking at my statement I noticed that my new balance is $910.00. -/-/- should have been the 12th and final payment. The customer rep, after much time on hold, informed me that when I made my payment via telephone in -/-/-, that I gave them the wrong checking account number at that time. Since I was never notified that the wrong checking acco...

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 26, 2016 - I took a car loan. Out with wells Fargo dealer srvs, in -, i I 've stoped getting statements from them in - still made payments then they charged me for insurance starring I had none I did have ins, in time I sent them my ins, info showing I had ins, try refused to accept charging me - for in ins, i pleaded with them nothing happens them in - of - I fshowed -.left on the loan in - of - they defaulted my loan showing I owed -.on it which is not true.called them several times to resolve this issue no results .sent letter to attorney General of Mn they sent letters four...

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 23, 2016 - I opened a wells Fargo loan at - -/-/2016. Never made a late payment and usually paid more than the minimum payment amount. On -/-/2016 I received a vague unsigned letter from Wells Fargo Executive Office stating that due to risk my account has been closed. This action negatively affected my credit score. In -/-/2016, My wife and I closed our Wells Fargo checking and savings account siting Wells Fargo corporate ethics as the reason for closing our accounts. I believe that this current Wells Fargo negative action is retaliation to closing our checking and savings accounts with them....

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 22, 2016 - I have been making payments on this auto loan over the last 4 months, even though I am late with making the payments. I understand and take full responsibility for being late, but Wells Fargo Dealer Services wishes to do nothing to assist with helping me with being late. All they want is the money and the late fees on the loan continues to climb, which will eventually eclipse the amount due. No efforts are made to rectify this and no matter how much of a payment I make to the loan, they just continue to tack on more and more late fees and when asking about bringing the loan fully current next ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 20, 2016 - we have an auto loan with wells fargo dealer services. we had gotten behind on payments. we believe it was only 1-2 payments. we have asked for statements showing every payment, and all of the fees that have been assessed to the account. we have now found that they are still placing force placed insurance ( we have always covered the vehicle with full coverage ins ). We have provided proof of insurance numerous times. with the most recent this last week. and we provided in - as well. it is a very frustrating time consuming endeavor we have taken on with these people. We want to have all the...

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 19, 2016 - Earlier this year, as I was attempting to clean up my credit report, I noticed a couple of adverse items. - of these items was from Wells Fargo. There was an open account with a balance of over $7000.00 from -. There were no late payments and the report indicated that the monthly payment due was $0.00. After investigating, I found out that this was for a car loan I had co-signed for with my now ex-wife about a year before we divorced. I contacted my ex-wife and found out that the vehicle in question had been in an accident, totaled by her insurance company and the balance paid off in...

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 11, 2016 - I got my Auto loan about 3yrs ago, my finances have not been the best, I have fallen behind, my - payment due on the - I tried to have it paid before - payment it did n't happen. I spoke with my son 's father who is out of state and he offered to both months and late fees to help me, prior I had made arrangements to have a payment taken out - - for my - payment and again on - - for - payment. I contacted wells Fargo before the - to have both post dated payments stopped that my son 's father offered to pay them, spoke to a - with WF Auto loan all was to be handl...

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 9, 2016 - I originally had a loan set up for a new car I purchased through Wells Fargo Dealer Services. After a few months I decided to have my loan refinanced through a local credit union. The balance on the loan with Wells Fargo was paid in full by the credit union and yet Wells Fargo withdrew an additional $270.00 from my checking account. I have called a number of times to their customer service number and been told " no one that works here can talk to me about my charge. '' I emailed my complaint to Wells Fargo Dealer Services and they responded that it would have to be handled over the phone. Th...

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 7, 2016 - This loan was open at Wells Fargo Bank without my consent and my signature and i did n't approved or apply for this loan, and Wells Fargo is saying that i open this loan and that the loan was been paid by me from my acct....

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Wells Fargo & Company Consumer Loan managing the loan or lease

December 6, 2016 - Wells Fargo continues to report an unresolved auto loan balance on my credit report that is not my responsibility. I have contacted Wells Fargo about this on numerous occasions, and provided them with the court documents which transfers the liability, but they refuse to take action....

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Wells Fargo & Company Consumer Loan managing the loan or lease

November 30, 2016 - We took out loan # -with Wells Fargo for a boiler -/-/- and financed $ --9.0 % ( paying $ - ). Then we did loan # - for air conditioner -/-/- financing $4000.00 at - equal payments at 0 % ( paying $ - ). These work out correctly as per loans. ( paying $150.00 ) I am assuming as their bills do not specify how money has been applied. Then in - - we financed a hot water tank for $2300.00 @ 0 % for 18 mths. Our next payment from them was $230.00. The payment should of been $280.00 to cover the difference. We wanted to make sure that this was p...

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Wells Fargo & Company Consumer Loan managing the loan or lease

November 20, 2016 - I have a credit card and and an unsecured loan with WF. My payments are $500.00 plus on one and $ 200plus on the other. I have asked WF to consolidate these loans so that I can reduce my payments. My payments are on draft so I have never been late. WF underwriters keep telling me they can not do this. With consolidation I can have a lower payment each month and your loan is paid off. I am so sick of asking WF TO HELP ME, instead of their bottom dollar. There is no loss to you or me. It just helps me which I thought WF would try and help their customers. For so long I tried to get a refinance...

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Wells Fargo & Company Consumer Loan managing the loan or lease

November 19, 2016 - I had a negative mark on my credit and wells fargo wont take it off. My car was un a total loss and my insurance paid. And it shows that i still owe - dollars. It has made my life impossible the past 3 years....

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Wells Fargo & Company Consumer Loan managing the loan or lease

November 15, 2016 - When making payments to Wells Fargo the contracts are unclear, the payments are assessed a late fee - date after the due date and wells fargo continues to assess fees when payments are in route to them...

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Wells Fargo & Company Consumer Loan managing the loan or lease

October 25, 2016 - On Saturday, -/-/2016 I tried paying auto note via phone but given automation. Disconnected me. I tried a second time. Told note $430.00 rather than $350.00! Called again today, -/-/2016, and spoke to Wells Fargo - to clarify why the increase. Told by that office and - of the - that late charges of $79.00 added. I asked why when her office had set up - of each month to make payments rather than -. I have not gotten the results promised by Wells Fargo - as also told CFPB. No record of " - '' changing payment due date to - said - in - of the -....

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Wells Fargo & Company Consumer Loan managing the loan or lease

October 23, 2016 - 18 month no interest to purchase a bed statement said minimum of $60.00 plus change Ipaid $70.00 per month. I just paid the $70.00 every month expecting to pay off the loan a little quicker. paid attention to - bill and it had charged me interest tnen i saw my debt back over $1000.00 I called they said my months were up and i still owed $ $ $ i hadnt paid so all of the interest was now charged...

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Wells Fargo & Company Consumer Loan managing the loan or lease

October 21, 2016 - Loan payment processing time within the Wells Fargo banking system. Payments automatically debited/transferred from Wells Fargo accounts take 3-5 days to process, accruing interest on full loan amounts daily....

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Wells Fargo & Company Consumer Loan managing the loan or lease

October 17, 2016 - In -, -, after just purchasing my home, I bought new furniture from - Furniture through an installment plan, with a credit card financed by Wells Fargo Bank. The agreement was that if paid in full with a year, there would be no interest assessed. Unfortunately for me I lost my job in - of - with the only income coming from from my - husband 's - check. In spite of this, I have never not made my payment within 30 days. I was dismayed and outraged when I looked on my statement in - - to find that the $4000.00 in payments i had made on this account was dissolved by ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

October 14, 2016 - The bank repossed my car for late payments. Even when I had the proof of being on time. They kept the car until they found the missing funds....

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Wells Fargo & Company Consumer Loan managing the loan or lease

October 14, 2016 - On more than a half dozen occasions, Wells Fargo has charged me late fees for payments made on time. My payment is due on the - of each month. This past month, my bill was in the amount of $250.00 and was due on -/-/16. Wells Fargo mails the monthly invoices sometime between the - and the - of the month. For the bill due -/-/16, they mailed the invoice on -/-/16. I paid my bill by automatic payment on -/-/16. Because it arrived before they mailed the invoice, they did not credit it to the -/-/16 and charged me a late fee. Essentially, they have created ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

October 3, 2016 - I have been paying my loan to wells fargo home improvements projects on time or two days late I called and they said they would take off late fee and change my due date to the - of each month because I only get paid twice a month. They told that would be fine but come to find out they are still charging me late fees for the late payment I did n't pay that they were suppose to take off and now today I 'm told the system cant take off the late fee and are charging me more than the normal amount of $52.00 monthly I have called several times....

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Wells Fargo & Company Consumer Loan managing the loan or lease

September 30, 2016 - I had been making many payments towards this loan throughout a month rather than a single payment. I was not made clear on how the money paid was distributed between the interest and the principle for the loan, although I had initially understood these were " principle only '' payments. The real issue occurred when without ANY communication from Wells Fargo, the payments I 'd made began being unapplied ( and not credited back to my checking from where they had been transferred. ) After multiple phone calls with the bank, I was unable to get any answers as to why they were doing this to the a...

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Wells Fargo & Company Consumer Loan managing the loan or lease

September 24, 2016 - I recently opened a loan with Wells Fargo Bank for a purchase of a Spa/hot tub. There was a line of credit provided that covered the spa cost and some additional monies remaining that would convert over to a credit card. The spa cost was at a fixed rate and the credit card was at another fix rate which was much higher than the rate of the spa. In a review of the billing statements, I requested a due date change as fees were being assessed on the loan. After further review, I realized that there is NO GRACE period on the contract. On the billing statement ( i.e. my adjusted date was the - ) ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

September 20, 2016 - WELLS FARGO - is reporting this loan as INCLUDED IN BANKRUPTCY. I paid for this loan in full and was not included in my bankruptcy....

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Wells Fargo & Company Consumer Loan managing the loan or lease

September 15, 2016 - I filed a letter of concern to Wells Fargo Dealership Services about the conflicting information regarding my vehicle payment. My response was one of threatening rather than corrective action. In fact, it was as if I should be happy that I was not turned into the credit bureau. Now I have been told three different due dates by agents of Wells Fargo. The first was at signing and I confirmed payment would be due starting - each month. However, later when receiving documents I saw due date - of each month. Then when I visited the branch bank of Wells Fargo, the teller said that I could pay ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

September 15, 2016 - After finalizing a loan that absorbs a previous loan, a miscalculation based on poor advice from the bank led to a series of debits to my checking and savings accounts, and overage charges to my credit card. Wells Fargo is unwilling to provide a chronological, descriptive accounting of these transactions, so that I can ascertain if ( as I believe ) my accounts were debited more than once to repay the original credit card issue. Rather than providing the documentation, they insist on my returning phone calls despite withholding information regarding the calls ; they give no last name or tit...

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Wells Fargo & Company Consumer Loan managing the loan or lease

September 11, 2016 - I currently have a loan for furniture through Wells Fargo. How do I find out if a false account has been opened under my name?...

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Wells Fargo & Company Consumer Loan managing the loan or lease

September 9, 2016 - Due to very poor customer service, we decided to refinance our - Chevy Camaro to close the account with Wells Fargo. I spoke with Wells Fargo to obtain a 10 day payoff and then call - with the payoff amount. - stated there has been issues with payoffs from Wells Fargo and they then called 1/2 hour after I did and was told - more than I was. After - obtained the " correct '' amount for a 10 day payoff, we completed the paperwork, we obtained a loan - more than the 10 day payoff so we could use the additional funds for a purchase we wanted to make and the payment was sent and r...

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