Wells Fargo & Company Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Wells Fargo & Company Consumer Loan department,

Vehicle loan Managing the loan or lease California

I opened a car loan with Wells Fargo bank on -/-/- and it was paid of early on -/-/-. Originally there wasa discrepancy of $2.00 this was later corrected, but they reported my account -, -. - days delinquent. I spoke to and wrote to the office of the president, and although they promised to assist me in resolving the problem, they did not communicate with me in writting. Because of the lack of response they continued to report me delinquent. There was another conversation where they indicated I was $490.00 past due for a forved insurance, which I was paying on a monthly basis and I tought the balance and payments reflected this. I forwarded all of the documentation they requested, but never responded to it, I only had conversation with a supervisor but never received any correspondence from the. Later I found out that they charged of the account, even though I was working with them to correct it. Since the president of Wells Fargo had been terminated for fraud, I wrote to the - of the board only received ackonowledgement he received it and that I would receive a letter within - days this never happened, The have noe simply refused to work with me and do not return any phone calls, e-mail or correspondense.

Wells Fargo & Company customer in California
Mar 03, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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