Wells Fargo & Company Consumer Loan Complaint

Wells Fargo & Company Consumer Loan department,

Installment loan Managing the loan or lease Colorado

I opened an installment loan with Wells Fargo around -/-/- for $20000.00 which has an interest rate of 7.24 per annum. They believe that the per diem rate is $3.00, according to my statement dated -/-/-. After receiving several months of activity I noticed that the payments of interest on the loan were increasing rather than going down so I went to the bank and my personal representative contacted the loan dept and after a couple of hours, the verdict was that their figures were correct due to the times that the interest was paid with different periods of time between the dates ... I allowed a couple of weeks for them to contact me to allow them to make any corrections to my account which was not done. I then went to a different branch of the bank and complained again of, what I feel is a terrible error in the way their computers are programmed, which is bilking thousands of dollars from their customers. Again, they explained to the gentleman with whom I spoke that there, was in fact, no error ... however, my -/-/- payment dropped from $92.00 from $130.00 for the interest due -/-/-. No other changes have been made, so far to my account for the " overcharges ''