GE Capital Retail Closing/Cancelling Account Complaints

Review and analysis of over 346 complaints against GE Capital Retail

GE Capital Retail consumers have reported over 346 official complaints related to Closing/Cancelling account. Out of the 346 consumer complaints against GE Capital Retail, 20% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 16% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Closing/Cancelling Account Consumer Complaints


GE Capital Retail Credit card closing/cancelling account

September 9, 2015 - On - - I visited a dentist to have a -. The dentist had a plan for me to redue my complete mouth cost -. they said I could get a care credit card for part of the cost. The next day - - I went to have my - they scared me said my teeth were - and I could have a - -. I agreed to the - and signed what I thought was a electronic signature machine for the dental insurance. They again pushed for care credit I said NO I said call my wife and she said No.She said just - and at a later time when I felt better maybe I might do more. When I got home she looked at the pa...

Read more

GE Capital Retail Credit card closing/cancelling account

July 15, 2015 - I got a CareCredit card to use in case of a medical emergency. I felt comfortable knowing that I had access to immediate funds to use in the case of a medical emergency. I had a medical emergency come up and was really relying on my CareCredit card in order to pay for the medical services I needed. I go to use my card and it is declined. They tell me that the account has been closed due to inactivity. Because of this, I was forced to use my rent money. Now my checking account is sitting in the negative and I am being charged more every single day that it is in the negative. I am also now unabl...

Read more

GE Capital Retail Credit card closing/cancelling account

June 30, 2015 - I need to have old account of jcp removed. I gave since obtain new account. ...

Read more

GE Capital Retail Credit card closing/cancelling account

June 30, 2015 - I had a account with jcp And belk in the past but has since obtain new accounts. I need the old accounts taken off.thanks- ...

Read more

GE Capital Retail Credit card closing/cancelling account

June 5, 2015 - I made a payment after I spoke with a customer service representative who informed that my account was active and would not be closed as long as I made the payment. After I made the payment my account was closed. ...

Read more

GE Capital Retail Credit card closing/cancelling account

June 5, 2015 - I have a credit card serviced by Synchrony Bank. I have always paid my bill in full and on time every month. I gave my daughter permission to use the card. A couple of times she paid prematurely from her bank account and had her payment denied. Instead of sending a warning or charging a fee for bouncing a check, Synchrony closed the account without warning and dinged my credit with a charge of NSF. I feel they treated me worse than people who are late payers. I repeat that my bill was always paid in full and on time. I have other credit cards and do not care about this card, but I do not like ...

Read more

GE Capital Retail Credit card closing/cancelling account

June 3, 2015 - I had accounts with - ( when it was - - - ), and - - Store Card which is current but I expect it will be closed the moment I pay it off. These were all managed under - Credit until Synchrony Bank took over. All of the accounts managed under Synchrony Bank I have gone through the same treatment. You get approved, they either raise or lower your limit and then close the account without any prior notice. They are checking the customers credit reports every month without the customers knowledge which makes their credit score go down, Synchrony lowers the customers credit limit...

Read more

GE Capital Retail Credit card closing/cancelling account

June 3, 2015 - This complaint is regarding - - - - issues with my account ; auto-payment, returned payment on -/-/-, and the closing of my account. Auto payment : I received a notice that stated that because my checking account information was incorrect, an automatic payment '' was returned. This information concerned me because I did not sign up for auto-pay. I called on -/-/- and spoke with - regarding my concern about fraudulent activity because I never signed up for this service ; my thought was that someone was trying to get my checking account number. After she reviewed my acc...

Read more

GE Capital Retail Credit card closing/cancelling account

June 2, 2015 - Just not my account and showing under my - credit bureau ...

Read more

GE Capital Retail Credit card closing/cancelling account

June 2, 2015 - I had several accounts with GE Capital they were all in good standing showing no late payments. Once synchrony took over they first lowered my limit and then after I paid the balances they close the account.This has drastically affected my credit score and I do notice through other complaints that this is a common practice with synchrony. I have other credit card companies and none of them have lowered any balance or close my account. ...

Read more

GE Capital Retail Credit card closing/cancelling account

May 30, 2015 - After reviewing my credit report, this company has - different credit accounts listed.i only had - CCA with this company and the account has been paid and closed for several years. This company is currently still reporting to the credit bureau as of 2015 and I have n't had an account with this company in several years. ...

Read more

GE Capital Retail Credit card closing/cancelling account

May 21, 2015 - I have credit cards on my credit report as far as 1994 still showing which is derogatory to my credit ... I have a mailed report that - was taken off, and its showing on my credit, I have - fashion bug cards showing on m report that have n't been used, no money owed from yrs back, I do not understand this at all ... I also have - -, -, and -, now these are old accts that are ruining my credit..I want them taken off, they have n't been usd in yrs, and I do n't even have a - - acct, and was supposed to come off, still shows I paid a collection, Now my daughter had the sam...

Read more

GE Capital Retail Credit card closing/cancelling account

May 21, 2015 - Hello, I believe I am suffering injustice from Amazon/Synchrony as this company is adversely affecting my credit score and will continue for - years unless my credit card is re=opened or removed from my credit file. Prior to Amazon/Synchrony Bank closing my credit card ; my stellar credit score was -. My credit score has adversely dropped and I desire to recover my score to - or above as I am in the process of purchasing my dream home and desire an - credit score and will not meet this expectation as long as this credit card reports closed on my credit file. I have done all I can d...

Read more

GE Capital Retail Credit card closing/cancelling account

May 19, 2015 - In -, we decided to buy a bed from - - out of -, KS. We ordered and paid roughly $7000.00 ( $4600.00 from debit card, balance on Synchrony - ). The bed was never delivered, therefore I cancelled the order. I cancelled the order and closed the account in - 2015. After 2 weeks, I got a bill in the mail for the entire amount. I called them again and they would credit the account in full. I asked them a - time to close the account. After about - minutes, and alot of anger, they closed it. a few weeks later, I got another bill in the mail. This time it was for about $11...

Read more

GE Capital Retail Credit card closing/cancelling account

May 14, 2015 - I opened a credit card from JCPenny in approximately -/-/- which at the time when the initial credit line was given the owner of the line of credit was GE Capital. I have faithfully paid for my credit balance since that time and even recently paid off the complete balance toward the beginning of this year -/-/-. It was at this time when Synchrony Bank acquired the accounts from GE for all JCPenny accounts. I was recently notified after the fact that Synchrony Bank had closed my account without relevant reason and without provocation or even my consent or knowledge. Without my consent...

Read more

GE Capital Retail Credit card closing/cancelling account

May 10, 2015 - acct closed with - balance due and still showing under my - credits bureaus was also included under chapter - bankruptcy. please removed this acct. ...

Read more

GE Capital Retail Credit card closing/cancelling account

April 26, 2015 - I bought a crystal table from an exhibitor at Sam 's store in -, - -, through Sam 's Credit Card. When - invoice arrived, Iwent to the Store and paid cash full amount. At this moment, 10 years later, the Store still charges me. ...

Read more

GE Capital Retail Credit card closing/cancelling account

April 24, 2015 - I had credit card accounts with Care Credit that were unjustly closed by the creditor. There reasonings were very inaccurate including a recent significant derogatory items. Since the account was closed I reviewed my credit files and there is no recent derogatory items. ...

Read more

GE Capital Retail Credit card closing/cancelling account

April 16, 2015 - I wanted to stop a payment to - comany listed as autopay on my Synchrony Bank credit card ( JCPenny credit card ) becuase contact number of insuance company was not working. But bank closed my card in place of stoping the payment to the insurance company. ...

Read more

GE Capital Retail Credit card closing/cancelling account

April 14, 2015 - I received a letter from Synchrony Bank regarding my - - credit card account, stating that after reviewing my activity my charge privileges have been withdrawn and credit line has been closed. The reason stated was that due to recent activity, plus having - or more dishonored check payments on my account caused the account closure. On - -, 2015, I spoke with - with - customer service ( Synchrony Bank ) and told them that I had received a letter from stating that I had returned checks, and as a result I wanted for them to provide me with copies of the returned checks. I was...

Read more

GE Capital Retail Credit card closing/cancelling account

March 31, 2015 - I was a visiting scholar 4 years ago in -. I had a - VISA Account and I closed it when I left - in -/-/-. This year, I came back to - again. However, when I saw my credit report today, according to -, I had a bad debt rating. I called - CARD, they told me that I had a $90.00 payment in -/-/-. How could it happen with a closed account? If there was a pending payment, how could I have not been notified? And how could this account be closed? ...

Read more

GE Capital Retail Credit card closing/cancelling account

March 26, 2015 - The complaint i am filing is against - - -. They finance my Walmart card ( s ) and - 's card ( s ) .Recently i was informed by - that my - - cards were closed and that the Walmart credit limit on - of my cards was reduced. The reason given for these changes was that they recently re-reviewed my credit report and the report showed delinquencies as well as late payments. I have none of these and I am not understanding where they have come up with this information. i am also wondering why and how they could pull a - credit report without my permission. I am very disturb...

Read more