GE Capital Retail Credit Card Complaint

Closing/Cancelling account

GE Capital Retail Credit card department,

Closing/Cancelling account Georgia

I made a payment after I spoke with a customer service representative who informed that my account was active and would not be closed as long as I made the payment. After I made the payment my account was closed.

GE Capital Retail customer in Georgia
Jun 05, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

Created with Highcharts 4.2.3GE Capital RetailComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201505101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3GE Capital RetailClosing/Cancelling account61.3%14.5%16.5%1.4%6.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.1%10.4%6.1%2.6%0.9%14.5%65.1%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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