HSBC North America Holdings Inc. Credit Decision / Underwriting Complaints

Review and analysis of over 4 complaints against HSBC North America Holdings Inc.

HSBC North America Holdings Inc. consumers have reported over 4 official complaints related to Credit decision / Underwriting. Out of the 4 consumer complaints against HSBC North America Holdings Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how HSBC North America Holdings Inc. responded to their complaint) and 75% were processed in a timely manner. 0% of consumer complaints against HSBC North America Holdings Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Credit Decision / Underwriting Consumer Complaints


HSBC North America Holdings Inc. Mortgage credit decision / underwriting

May 11, 2016 - I would like to know if I can sue HFC for their violations against me. My spouse passed away three years ago, after he passed away I received a life insurance settlement to pay off - of my mortgage. While waiting, my spouses pension went through and I paid all the back mortgages up to date. At that time I was two months ahead in mortgage. After HFC applied the life insurance I was told I was I was two months behind. I believe HFC owes me two months mortgage. I was paying $1600.00 a month. I would like for them to pay me the $3200.00 they owe me. I am attaching a copy from the Department...

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HSBC North America Holdings Inc. Mortgage credit decision / underwriting

May 2, 2016 - My husband and I are trying to refinance our mortgage with - - - -. Beneficial who now holds the mortgage is refusing to send - - a 12 month payment history even though I 've never missed a payment. I think they are doing this on purpose so they can keep collecting the 8.2 % interest I am currently paying them. For 6 weeks they kept telling us they were doing it, then they said because we filed bankruptcy ( of which they were not a part of ) 5 years ago that they ca n't send the request of 12 month payment history to -. This is not the first time I have had problems with B...

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HSBC North America Holdings Inc. Mortgage credit decision / underwriting

April 15, 2016 - My mortgage servicer HSBC sent me a letter stating that they sent my encrypted information to a third party in error. Since than I have had some of my accounts stolen and I have been forced to get on a credit monitoring program. I filed a complained with their office of the president. I am told that the case is closed and that they called me once. I am continuously getting calls asking me if I took out several loans. This is a nightmare. Please help me. ...

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HSBC North America Holdings Inc. Mortgage credit decision / underwriting

April 13, 2016 - I started a loan modification process with HSBC back I -/-/-, due to a loss of income with my husbands passing. I received a phone call, saying I was approved, and I needed to make the first two initial payments over the phone that day. I did I paid $1900.00. for -/-/- and -/-/-. Since then I receive calls no paperwork just calls every to to three days telling me they are still working on it. I did make my -/-/- full payment even though HSBC advised me not to. I decided to refinance simply because the rate is lower and I was tired of waiting. My financing is all approved ...

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