HSBC North America Holdings Inc. Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

HSBC North America Holdings Inc. Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting New Jersey

My mortgage servicer HSBC sent me a letter stating that they sent my encrypted information to a third party in error. Since than I have had some of my accounts stolen and I have been forced to get on a credit monitoring program. I filed a complained with their office of the president. I am told that the case is closed and that they called me once. I am continuously getting calls asking me if I took out several loans. This is a nightmare. Please help me.

HSBC North America Holdings Inc. customer in New Jersey
Apr 15, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

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