HSBC North America Holdings Inc. Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

HSBC North America Holdings Inc. Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Washington

I would like to know if I can sue HFC for their violations against me. My spouse passed away three years ago, after he passed away I received a life insurance settlement to pay off - of my mortgage. While waiting, my spouses pension went through and I paid all the back mortgages up to date. At that time I was two months ahead in mortgage. After HFC applied the life insurance I was told I was I was two months behind. I believe HFC owes me two months mortgage. I was paying $1600.00 a month. I would like for them to pay me the $3200.00 they owe me. I am attaching a copy from the Department of Financial Institutions findings. I have fought with HFC since my spouse passed away and the only time they respond is if I get consumer affairs involved. I am not asking for what is not mine. Please take a look at my case to see if I can claim my monies back.

HSBC North America Holdings Inc. customer in Washington
May 11, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

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