Amerisave Credit Decision / Underwriting Complaints

Review and analysis of over 20 complaints against Amerisave

Amerisave consumers have reported over 20 official complaints related to Credit decision / Underwriting. Out of the 20 consumer complaints against Amerisave, 40% were disputed by the consumer (i.e. the consumer was not happy with how Amerisave responded to their complaint) and 80% were processed in a timely manner. 30% of consumer complaints against Amerisave resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Credit Decision / Underwriting Consumer Complaints


Amerisave Mortgage credit decision / underwriting

November 30, 2016 - On -/-/2016, Amerisave Mortgage Corporation contacted me about refinancing my home. They told me that even though I have a remodified loan and therefore was n't able to go FHA and due to a bankruptcy 2 1/2 years ago ( even though did n't involve my home ) would not be able to do a conventional refi, they had " means to bypass FHA requirements and ensure [ my ] refi ''. Yesterday, -/-/2016, they contacted me ( after MANY contacts over the month ) and told me I 'd best lock right away on a rate as the market is so unstead, blah blah blah. Of course, rates are going DOWN, not up but Amerisa...

Read more

Amerisave Mortgage credit decision / underwriting

October 7, 2016 - Hi - This is in regards to a possible ECOA, Regulation B, and UDAAP violation with Amerisave Mortgage. I have applied for a mortgage loan in - 2016 and was pre-approved. I spoke to the loan officer and he told me to submit certain loan documents to be submitted to the underwriters. I submitted all documents as requested and received a phone call to submit my drivers license. I submitted my drivers license -/-/2016. I emailed the loan officer back and told him it was submitted. I have no heard from the loan officer since then. My credit is not the greatest or not the worst, it is in be...

Read more

Amerisave Mortgage credit decision / underwriting

October 5, 2016 - I filed an application for a mortgage refinance with Amerisave Mortgage Corporation on - -, 2016 in Colorado. I submitted all requested information on a timely and expeditious bases. It is now - -, 2016, and there is no answer as far as a credit decision. No one from the company will speak to me....

Read more

Amerisave Mortgage credit decision / underwriting

September 27, 2016 - Your response to my original complaint contained several items which you are reporting inaccurately. If you listened to recordings of my phone conversations with your representatives and reviewed emails between them and myself, you will find what I am about to list is correct. When I spoke with your loan originator I made it clear that I had - rental cabins on my property along with the home in which I live. I specifically said I did not want to waste any time applying for a loan if that would be a problem or if my rental income would not be included to qualify for the refinancing. I also ...

Read more

Amerisave Mortgage credit decision / underwriting

September 16, 2016 - - I started the process of refinancing my mortgage by going to - -. I was contact ed by a company named Amerisave. I made it clear to there representative ( - - ) that I was on long term -. In addition I was contacted by another rep ( - - ) and I informed him as well. There only concern was if my ethnicity was -. It is now -/-/- an I was denied credit for something they termed revolving credit concerns. Prior to the denial I was informed that I would have to get documentation for my - that would state I would receive compensation for a minimum of three years....

Read more

Amerisave Mortgage credit decision / underwriting

July 12, 2016 - AmeriSave Mortgage Corporation has acted in bad faith. At the beginning of my request for a refinancing, I asked whether AmeriSave would make a loan for a property held in trust. The answer was " yes ''. After my submission of approximately - pages of documentation and payment of a $570.00 fee, AmeriSave refused to close the loan unless I took the loan out of the trust. ( It should be noted that a copy of the trust was submitted very early on in the process. ) AmeriSave gives as a reason for refusal the fact that although the property is now held in trust as indicated in the title, the...

Read more

Amerisave Mortgage credit decision / underwriting

March 24, 2016 - I called Amerisave Mortgage on -/-/2016 and spoke with - -, a Loan Originator. He assured me at that time he could and would get the loan closed. Initially the loan received an automated underwriting approval. Since then, the loan application has been declined 3 times with no explanation as to why it has been declined. When the initial credit application was taken, my credit score qualified for premium financing. They ran my credit a 2nd time within 30days which reduced my credit score and caused me to be disqualified for premium price financing. I have reached out the - - ma...

Read more

Amerisave Mortgage credit decision / underwriting

January 4, 2016 - Received - emails from AmeriSave Mortgage Corporation thanking me for financing a home loan with them. I do not have a home loan with AmeriSave or any other institution. I am concerned that this may be a fraudulent attack on my credit rating or an attempt at identity theft. ...

Read more

Amerisave Mortgage credit decision / underwriting

May 6, 2015 - I applied for a refinance on my home on - -. I was provided a pre-approval, and proceeded to provide close to - documents to underwrite the loan. I provided all docs, and then was conditionally approved in underwriting requiring me to provide - more docs. This was close to 2 months ago. These documents were provided, and then Amerisave came back - additional times requesting new documents ( each supposedly going through underwriting and each taking days ). I have now uploaded over - documents ( and many of them were repeat requests ). It is now - and my loan has still not ...

Read more