Amerisave Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Amerisave Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Colorado

I filed an application for a mortgage refinance with Amerisave Mortgage Corporation on - -, 2016 in Colorado. I submitted all requested information on a timely and expeditious bases. It is now - -, 2016, and there is no answer as far as a credit decision. No one from the company will speak to me.

Amerisave customer in Colorado
Oct 05, 2016

* Source: CFPB Complaint Database

Amerisave response to complaint:
Closed with monetary relief

Company profile

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How Amerisave handles Credit decision / Underwriting complaints

Created with Highcharts 4.2.3AmerisaveComplaint HistoryComplaints8/201211/201212/20121/20132/20133/20134/20135/20139/20142/20154/20155/20151/20163/20167/20169/201610/201611/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmerisaveCredit decision / Underwriting70.0%30.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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