Review and analysis of over 1 complaints against Planet Home Lending, LLC
Planet Home Lending, LLC consumers have reported over 1 official complaints related to Account opening, closing, or management. Out of the 1 consumer complaints against Planet Home Lending, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Planet Home Lending, LLC responded to their complaint) and 0% were processed in a timely manner. 0% of consumer complaints against Planet Home Lending, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Planet Home Lending, LLC Bank account or service account opening, closing, or management August 26, 2015 - I started my mortgage modification with my previous mortgage company in - - ; my loan was sold and my new mortgage company took over in - -. I have made over - phone calls since - - requesting a modification, numerous faxes, over - documents submitted. In - -, I was informed that because my previous modification took place in -, I would have to wait until - - in order to be qualified. We are approaching - -, and I am still waiting for my modification to be approved. This process has been frustrating ; I have been lied to on several occasions. I am d... |