Review and analysis of over 5 complaints against Generation Mortgage
Generation Mortgage consumers have reported over 5 official complaints related to Settlement process and costs. Out of the 5 consumer complaints against Generation Mortgage, 40% were disputed by the consumer (i.e. the consumer was not happy with how Generation Mortgage responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Generation Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Generation Mortgage Mortgage settlement process and costs April 6, 2015 - On -/-/-, I signed papers for a Reverse Mortgage with Generation Mortgage Company, - - -, - - -, - -, -, GA -. I had been working with their representative via phone and email on this loan for more than - months. She was very helpful and knowledgeable, yet when the closing representative came to my home, he brought incorrect documents for the wrong type of Reverse Mortgage. There were - pages in the paperwork and I inadvertently signed the wrong type of loan. I trusted that Generation Mortgage filled out the right paperwork and I trusted that I should s... |