Generation Mortgage consumers have reported over 55 official complaints. Out of the 55 consumer complaints against Generation Mortgage, 22% were disputed by the consumer (i.e. the consumer was not happy with how Generation Mortgage responded to their complaint) and 95% were processed in a timely manner. 2% of consumer complaints against Generation Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Stop CallsGeneration Mortgage Mortgage loan servicing, payments, escrow account December 8, 2015 - Generation Mortgage- - - - - -, GA - : loan # - - - & - : - obtained a jumbo reverse mortgage loan from you on -/-/-. There was an underwriting condition for a set aside of $26000.00 for one years ' worth of property taxes and insurance plus 10 % '' ( see attached underwriting conditions ). My first installment of property taxes was paid, but my second - was not. As a result of this - - installment not being paid on time I incurred a $940.00 late penalty. I always pay all my bills on time and never would have allowed this to occur had I no... |
Generation Mortgage Mortgage loan modification,collection,foreclosure May 8, 2015 - - -, -/-/-FEDERAL COMPLAINT I received a Reverse Mortgage held by Generation Mortgage ( GMC ) since -, -, on property at - - - - -, -, MD -. According to my numerous documents, I am supposed to be able to walk away from this transaction ( returning the property back to the mortgage company, Free and Clear '' if I do everything I am supposed to do in a timely manner, I should be able to walk away with my good name, and good credit without tarnish, in this transition. I am someone who all my adult life, I have been a responsible adult. I have worked very ha... |
Generation Mortgage Mortgage settlement process and costs April 6, 2015 - On -/-/-, I signed papers for a Reverse Mortgage with Generation Mortgage Company, - - -, - - -, - -, -, GA -. I had been working with their representative via phone and email on this loan for more than - months. She was very helpful and knowledgeable, yet when the closing representative came to my home, he brought incorrect documents for the wrong type of Reverse Mortgage. There were - pages in the paperwork and I inadvertently signed the wrong type of loan. I trusted that Generation Mortgage filled out the right paperwork and I trusted that I should s... |