Resources for resolving common issues with Generation Mortgage products and services
You can reduce the number of unwanted calls from Generation Mortgage you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Generation Mortgage Mortgage loan servicing, payments, escrow account December 8, 2015 - Generation Mortgage- - - - - -, GA - : loan # - - - & - : - obtained a jumbo reverse mortgage loan from you on -/-/-. There was an underwriting condition for a set aside of $26000.00 for one years ' worth of property taxes and insurance plus 10 % '' ( see attached underwriting conditions ). My first installment of property taxes was paid, but my second - was not. As a result of this - - installment not being paid on time I incurred a $940.00 late penalty. I always pay all my bills on time and never would have allowed this to occur had I no... |
Generation Mortgage Mortgage loan modification,collection,foreclosure May 8, 2015 - - -, -/-/-FEDERAL COMPLAINT I received a Reverse Mortgage held by Generation Mortgage ( GMC ) since -, -, on property at - - - - -, -, MD -. According to my numerous documents, I am supposed to be able to walk away from this transaction ( returning the property back to the mortgage company, Free and Clear '' if I do everything I am supposed to do in a timely manner, I should be able to walk away with my good name, and good credit without tarnish, in this transition. I am someone who all my adult life, I have been a responsible adult. I have worked very ha... |
Generation Mortgage Mortgage settlement process and costs April 6, 2015 - On -/-/-, I signed papers for a Reverse Mortgage with Generation Mortgage Company, - - -, - - -, - -, -, GA -. I had been working with their representative via phone and email on this loan for more than - months. She was very helpful and knowledgeable, yet when the closing representative came to my home, he brought incorrect documents for the wrong type of Reverse Mortgage. There were - pages in the paperwork and I inadvertently signed the wrong type of loan. I trusted that Generation Mortgage filled out the right paperwork and I trusted that I should s... |