Review and analysis of over 22 complaints against Generation Mortgage
Generation Mortgage consumers have reported over 22 official complaints related to Loan servicing, payments, escrow account. Out of the 22 consumer complaints against Generation Mortgage, 14% were disputed by the consumer (i.e. the consumer was not happy with how Generation Mortgage responded to their complaint) and 95% were processed in a timely manner. 0% of consumer complaints against Generation Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Generation Mortgage Mortgage loan servicing, payments, escrow account December 8, 2015 - Generation Mortgage- - - - - -, GA - : loan # - - - & - : - obtained a jumbo reverse mortgage loan from you on -/-/-. There was an underwriting condition for a set aside of $26000.00 for one years ' worth of property taxes and insurance plus 10 % '' ( see attached underwriting conditions ). My first installment of property taxes was paid, but my second - was not. As a result of this - - installment not being paid on time I incurred a $940.00 late penalty. I always pay all my bills on time and never would have allowed this to occur had I no... |