Review and analysis of over 162 complaints against Bank of America
Bank of America consumers have reported over 162 official complaints related to Communication tactics. Out of the 162 consumer complaints against Bank of America, 14% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 99% were processed in a timely manner. 2% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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Bank of America Debt collection communication tactics frequent or repeated calls January 21, 2017 - I have been receiving numerous calls from a blocked number the past few days. This evening the number finally left me a message. The caller stated she was calling from Bank of America on an important servicing matter. Her name is - -. In her message she said she wanted to discuss options that may benefit me however my input is needed on this matter and to call her back to discuss the options. I figured this was regarding my Bank of America checking account so I called the number she left me back. I spoke to a different representative and they told me there were no options to discuss and ... |
Bank of America Debt collection communication tactics called outside of 8am-9pm June 26, 2016 - My account was sent to collections regarding an account that covered my checking account in the event I had insufficient funds. Currently I would like to agree on a settlement. I have had terrible luck in communicating with any representative to settle this collection issue.... |
Bank of America Debt collection communication tactics frequent or repeated calls June 10, 2016 - My truck payment is due the - of every month. Every month beginning on the - ( if payment has not been received ) phone calls begin. Sometimes multiple calls back to back with as many as -5 calls a day. Late fee is not incorporated till the -. No voicemail, no call identification and no way to know who is calling. Finally, I answered and collector stated, " the bill is due on the - and we start calling the - day it is late. ". I responded, " so you guys just blow-up my phone all day everyday? ". She responded, by asking, " did you want to make a payment? ". At this point I ... |
Bank of America Debt collection communication tactics frequent or repeated calls June 7, 2016 - after repeated attempts to explain to B of A that my income dropped because of retirement or was about to, asking for credit card interest rate modification, I was told they would review it the next month, also the rate went from about - to over 21 % once they " re-evaluated '' my income situation because I missed work due to medical issue which reduced my income temporarily. I would like to get copes of the phone calls to my cell phone from the period of - - to - - as now they are sueing me for non payment, In turn I will counter sue for harassing phone calls. Repeated attempts... |
Bank of America Debt collection communication tactics frequent or repeated calls January 27, 2016 - Just today the Bank has called my number 4 times and it is only -. I always make the monthly payment. One call is plenty. Bank of America. ... |
Bank of America Debt collection communication tactics called after sent written cease of comm January 11, 2016 - I receive recorded computer calls twice per day, every day. I know about the debt and have called them to please back off. This is harassment plain & simple. ... |
Bank of America Debt collection communication tactics frequent or repeated calls September 28, 2015 - - - debt collectors incessantly called me during the months of - and - 2013 to collect on an alleged Bank of America credit card debt. I remember these repeated calls as annoying, aggressive, intense and oppressive. All of these calls took place while I was attempting to work. - insisted that I had to settle my alleged debt before the end of the month or the settlement talks would end. It appeared, based on their aggressive and oppressive behavior, that they were indeed desperate. Therefore, I better settle the alleged debt by the end of the month or the endless and degrading ph... |
Bank of America Debt collection communication tactics frequent or repeated calls August 20, 2015 - For the past several years I have received notices from this company regarding a debt that is no longer valid. The statute of limitations has run out on this debt. The last time I used this card was over 6-7 years ago, and the tast payment made was over 5 years ago. Last night a woman, collection rep. called me at -. I told her that the statute of limitations had run out on this debt,. She said I was still obligated to pay. That is false. I also told her to cease and desist. ... |
Bank of America Debt collection communication tactics threatened to take legal action July 27, 2015 - I received a call from a person who did not identify them self or the company they worked for and informed me, that I owed - - money for a credit card. I informed the person on the line that, I have never had a - credit card and that- if I was to pay the card she must provide me with some proof that I owed that money. I was informed that I opened the card in -/-/- and must make arrangements to pay or I would be taken to court for the payment. I responded, I have never had an - credit card. I do not know who you are and what company you are calling from. If you want to get any... |
Bank of America Debt collection communication tactics called after sent written cease of comm July 1, 2015 - BANK OF AMERICA HIRED - TO SKIP TRACE ME AND FAMILY MEMEBERS TO LOCATE ESTRANGED BROTHER AND SISTER -IN-LAW, WHILE VIOLATING OUR PRIVACY AND HARASSMENT VIA PHONE, ( SEE ATTACHED INFO ) ALL ARE IN VIOLATION OF FDCPA AND TCPA. ... |
Bank of America Debt collection communication tactics threatened to take legal action June 27, 2015 - to much to tell bottom line I gave my ex wife marital home threw divorse - years later I filed bankruptcy my ex let the home go back to bank they hurrase me with filing loss with my old homeowners ins in my name documents keep coming a lot more need help and to file a federal suite against bac home loans ... |
Bank of America Debt collection communication tactics called after sent written cease of comm May 31, 2015 - Sent notice to cease and dismiss collecting Written Off debt that is over the Statute of Limitations to sue, along with all communications with us or any member of our family. This was to include but not limited to telephone calls, letters and personal interviews. They also responded by letter using fraudulent documents along with misrepresentation and deceit. ... |
Bank of America Debt collection communication tactics threatened to take legal action May 19, 2015 - - - credit card Compromised : fraudster : - - - - - location - - - - - - - - made deposits to the account from a Bank of America account. - - said that they suspect fraud the money was transferred by phone. and than returned because they could not collect debt of $ -.paymentsDate Method Account Name Payment Account Confirmation Code Amount StatusPending PaymentsPayment History-/-/2015 Phone Platinum MasterCard ... - Personal CheckingBANK OF AMERICA, NA ... - - $12000.00 Paid-/-/2015 Phone Platinum MasterCard ... - - Sav... |
Bank of America Debt collection communication tactics threatened to take legal action April 28, 2015 - Recieved call stating BOA had aquired a loan from prior to 2010. Being very ill, I gave my wife permission to speak with them. She was extremely RUDE and kept telling my wife not to interupt her. She would NOT tell her anything except Bankj of America had just aquired the loan & they want thier money. When my wife tried to get any info as to what the loan was about, she said we could settle the debt right now but would not say anything more than it was an old loan that BOA had just aquired and no other info from whom the loan was aquired. She finally said we would be sued and taken to court an... |
Bank of America Debt collection communication tactics threatened to take legal action April 3, 2015 - I have received multiple calls from an agency claiming to be a debt collector. I do believe they could be but have yet to have them identify themselves in any way other than over the phone. They seem to have my name and now *definitely* have my address and month and day of birth. All I have is a phone name, phone number, address and repeated requests for my banking information. I also have him accusing me of not being willing to work with him to resolve this debt. I tried several times to get him to understand that I would not be giving him any banking information over the phone and he jumped ... |