Convergent Resources, Inc. Issue Resolution

Resources for resolving common issues with Convergent Resources, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Convergent Resources, Inc. and work to get a response. After your complaint is forwarded, Convergent Resources, Inc. has 15 days to respond to you and the CFPB. Convergent Resources, Inc. is expected to close all but the most complicated complaints within 60 days.

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New Convergent Resources, Inc. Consumer Complaints


Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

November 8, 2018 - This debt is reported in my credit report and I had no knowledge of it. It does not belong to me....

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

October 31, 2018 - I received 5 calls, back to back, on -/-/18. This morning, on -/-/18, I already received 2. I receive at least 3 phone calls every day from this number, 7 days a week, to the point that I had to block it in my phone. This has been ongoing for at least thirty ( 30 ) days now. I am making payments to a Convergent account on a debt and I am doing so diligently, and this is the only account I have with them. As I am making payments, there is NO need to constantly keep calling me....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

October 24, 2018 - I have no knowledge of this debt. I'm requesting for a debt validation of this debt or delete the negative report off my credit....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

October 18, 2018 - On -/-/2018 and -/-/2018, I have requested proper validation from Convergent Outsourcing stating I wanted some type of contract between myself and the debt collector stating that I am legally liable for this debt and they have the legal right to collect from me. I haven't received any type of documentation from this debt collector. It has been long past the 30 day period this debt collector has to funish such information....

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

September 21, 2018 - This debt collection agency called me earlier and I informed the person that I spoke with that they had the wrong number, instead of removing my number, they continue to call....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive notice of right to dispute

September 10, 2018 - I hire privacy guard to find out why I ' m having credit issues and they send me notice that a Company call ( Convergent outsourcing - - - - - - - ) register agent call - - - - - - - - - - - - director - - - - - - - - - - I never hair from them before but privacy guard send me notice they are posting derogatory information about me at will without any notice or explanation....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

July 21, 2018 - My phone number is on a Do Not Call Registry and this company keep calling me every week about a debt belonging to someone else. The company name is - -, A Debt Collector. The number they left on my answering machine is - - - -....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt was result of identity theft

June 10, 2018 - In -/-/- I received a letter of collection from - - -. They claimed that I owed a little over $110.00 to - that was outstanding. This debt was attempted to being collected by Convergent. At this time, I checked my - account and did not see any recent transactions matching the amount owed. Then, I wrote a letter to Convergent disputing the debt. Convergent replied back on -/-/-with a packet that stated the debt was valid. There were many details that were suspicious. First, in the packet from Convergent, there was given a " - - Account Number '' which I did ...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

June 8, 2018 - I have no knowledge of this debt. I'm requesting for a debt validation of this debt or delete the negative report off my credit....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive notice of right to dispute

May 25, 2018 - came on credit i never was aware of this company or had a contract with this company and this debt i wasn't informed...

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

May 25, 2018 - On --18 I have sent a, ask to validate so called debt I owe to the creditor and the bureau I have yet to properly receive anything from the debt collector themselves. According to the Texas state secretary website - - Does not have a active surety bond to collect in the state of Texas. Please assist in removing this from my credit reports....

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Convergent Resources, Inc. Debt collection false statements or representation attempted to collect wrong amount

May 22, 2018 - I received letter from - -, - ( - - -, - - - -, -, WA - ) that they attempt to collect a debt on behalf of -. I do not do business with -, and I don't think - is in the business of lending money anyway....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

May 9, 2018 - There is a collection amount of $250.00 on my Consumer Credit Report of which I have NO knowledge of its origins. The amount is reported twice from two different agencies with separate dates : 1st Report : - - Date Opened : -/-/- Last reported : -/-/- Account Balance : $250.00 ( - ) 2nd Report : - - Date Opened : -/-/- Last Updated : -/-/- Account Balance : $250.00 ( - ) I am an - - ( - - ) service member and I was stationed in -, - when these erroneous account ( s ) were created. I did not have an account with either company dur...

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

April 20, 2018 - I do not know who they are or where this account or fee comes from, please help me how to remove this fraudulent account...

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

April 19, 2018 - Every weekday, since-/-/-until-/-/-I have received persistent, aggressive calls and voicemails from - I do not know who this caller is, or what they want. I do not answer unknown callers or their voicemails - too many robo-scams out there. I have reported this number to -, FCC, FTC, and the Do Not Call Registry ; I have put anti-spyware and call- blocking apps on my phone, bot the calls & voicemails still come thru. I added another call-block app on Monday, -/-/-. It failed to block the call/voicemail ; but it showed the name : - - I " - '' the name and found the...

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Convergent Resources, Inc. Debt collection took or threatened to take negative or legal action threatened to sue you for very old debt

April 14, 2018 - I checked my personal credit report, which I acquired from your organization on -/-/2018 and I noticed an collection from - - had been put on my credit report with a pass due amount $1300.00. i reached out to the - - via certified mail about debt owed and got no response....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

January 27, 2018 - This is my first time disputing this matter i have an account open on my credit report that i gave no authorization to be on my report. I do not owe any dept from this place not sure what it is exactly or whats it for. The account was opened -/-/- an is still on my account as of -/-/-. I have disuted a previous charge on my account with a similar balance of - dollars that was owed but i have resolved that issue due to a family member claiming my identity. Im thinking this is also there dept...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

January 11, 2018 - They keep contacting me over a debt i do not owe quit contacting me or ill sue you!...

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

January 10, 2018 - They keep calling. When I answer there is silence, then they hang up. I 'm suspicious that they 're recording my voice....

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Convergent Resources, Inc. Debt collection false statements or representation attempted to collect wrong amount

December 27, 2017 - When I checked my Credit reports I noticed " - - '' collection agency was trying to collect money from me. I asked them to validate any contract I had with - - and all they do is send me something from another entity, I have, had no contracts with - - ever, past or present, why would I give them anything? The contract I may or may not of had with the entity they are showing me has nothing to do with my obligation to another INC. LLC or other corporation such as " - - '' in this fraudulent attempt to collect a debt, without validation from their specific company, Conve...

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive notice of right to dispute

December 22, 2017 - I became aware that - - - reported an alleged debt of $1200.00 from an alleged creditor -. I have no knowlwedge or any contract and communication with - -, - about this alleged debt....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

October 15, 2017 - I received a letter from this company alleging that I owe them a debt and that they provided me with services. I have never done business with this company and nor have they provided me with goods or services...

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Convergent Resources, Inc. Debt collection disclosure verification of debt right to dispute notice not received

April 12, 2017 - Convergent Outsourcing a collection agency is attempting to collect an alleged debt for a cell phone carrier named -. I have requested in writing that this collection agency provides document proof of this alleged debt and has failed to do so, but continues to send harassing letters to collect. They continue listing this alleged debt with - and - credit reporting agencies affecting my credit score....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 11, 2017 - CONVERGENT OUTSOURCING AGENCY PLACED A COLLECTION ON MY - AND - REPORT REGARDING A - ACCOUNT ON -/-/-. THEY PLACED THIS ON THE CREDIT REPORT ON OR AROUND -/-/-. MY SCORE ONCE AGAIN HAS BEEN LOWERED. I SPOKE TO THIS COLLECTION AGENCY AND FOUND OUT THAT THEY DID NOT HAVE ANYTHING IN THEIR SYSTEM. THEN AFTER A BIT ON THE PHONE THEY SAID - RECALLED THIS ISSUE ON -/-/-. THE COLLECTION AGENCY PROCEEDED TO PLACE THIS ON MY CREDIT ANYWAY. I CONTACTED - IN PENNSYLVANIA REGARDING THIS ISSUE AND THE AGENT STATED THAT THERE WAS NO NEGATIVE ACCOUNTS IN THE SYSTEM ON ME. THIS I...

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Convergent Resources, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

April 11, 2017 - An account that was in collections with a company called - for an old cell phone through - was re-aged on my credit report. I contacted - and they investigated the dates and basically they decided to remove the account from my credit report. Last week I get and alert on my credit monitoring that a new collection account has been listed on my credit report and the same account from - is now listed by a company called Convergent Outsourcing LLC and they have a date or account being opened as -/-/2017. I attempted to contact Convergent by phone and by email all last week. I never go...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 11, 2017 - I have communicated with the debt collector by way of certified mail for the agency to certify the debt to which they has refused to respond. They refuse to prove that the debt is in fact mine. I have made the request numerous times....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 7, 2017 - This is the 3rd time that Convergent has sent a letter to my address, alleging an unpaid debt to -. Again, there is no such debt....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 7, 2017 - CONVERGENT is trying to collect a debt that is not mine. According to - this acct was not opened with no date of birth or social under their no credit check program. my name is a common and and I also have a cousin with the same exact first middle and last name. I am requesting this to be removed because this is not my debt....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 6, 2017 - Convergent Outsourcing has received a signed notorized Police Report and still continue to report Fraudulent information on my credit. This has to stop, this company ca n't continue to ruin peoples lives. I ca n't get financed for anything because of this, I pay ALL my bills on time. I work to hard to not be able to reap the rewards I value my credit....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 6, 2017 - I have reached out to this company to validate debt and they have yet to validate. I am requesting valid documentation as well as my signature to alleged debt...

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Convergent Resources, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

April 6, 2017 - Original debt was to -. After the debt went into collections, a company named " - '' ( - reference # - ) contacted me to collect. I asked for debt validation, they were unable to do and removed the negative report from my credit report. A few months passed, now another agency " Convergent Outsourcing Inc '' is attempting to collect on the same exact debt which was previously removed. I asked for debt validation and all they sent me was an old bill from -. How can they collect on a debt thats already been removed from another company? Is an old bill sufficient enough to prove deb...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 5, 2017 - convergent outsourcing, inc., is trying to collect a debt that is not mine. they say I owe - but I do not owe any money to -. same scam happened to me 2 years ago and I accidently sent - to a different company that said I owed - money. spoke to - 2 years ago and they confirmed that I did not owe them any money....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 5, 2017 - I had received a phone call from my bank that they are going to close my line of credit because of my credit score has changed and I asked them it must be a mistake and they give me few weeks to take care of the problem. I immediately purchased a copy of my credit report from - where I noticed my credit score has dropped down by - points due to a collection account from a company called convergent outsourcing for an unpaid - account that is not mine. earlier today I spoke to - which was not cooperative to remove this account from my credit report....

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Convergent Resources, Inc. Consumer Loan taking out the loan or lease

April 5, 2017 - The credit bureaus are reporting credit that is not mine....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 5, 2017 - my name is the - my biological father he is the same name sake except he is - and he has used my social security number and an old license to get a - Cell phone or something I am not sure for years I have been trying to get this off my record Convergent outsourcing INC they have not only lied about the debt but they have changed the name of their company and everytime they change companies or buy it from another person they add a new date as when it was closed reguardless I have a - cell phone myself and I have had the same cell phone number for at the least 10 years it was opened ...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 5, 2017 - I am a victim of identity theft and noticed a collection from Convergent Outsourcing. I 've attempted to dispute multiple times, however, no response on their end. Not sure what else to do. The police department told me to contact the federal trade commission which I wrote a formal complaint against Convergent Outsourcing in regards to this matter. The FTC also instructed me to complete and theft affidavit through identity theft.gov. Attached is my document. Thank you...

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Convergent Resources, Inc. Credit reporting incorrect information on credit report account terms

April 4, 2017 - On -/-/2016 I contacted Convergent Outsourcing Inc. to settle a debt that was not listed on my credit report at all. I spoke to a rep and she explained to me that the settlement is for $270.00, which by paying this amount the debt would be considered paid in full and it would be cleared up. I paid it and within the same day I received an alert that they changed my account twice ( they duplicated the payment and my credit card company reverse one of the transactions ). I thought everything was over, but in -/-/- I received an alert from my credit monitoring app that Convergent Outsourc...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 3, 2017 - - has turned me over to a debt collector ( Convergent ) for equipment charges from when we lived in -. We moved from - to - at the end of -, -/-/- and have not heard anything from them until we got a letter from Convergent on - -, -/-/-. Our mail was forwarded for a year after moving and we had been on paperless billing and auto bank withdrawal for our monthly charges. We never received a bill in the mail and never got any emails from - after moving. After 2 weeks of trying to resolve this with -, they say we owe $130.00 for equipment that they say we d...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 3, 2017 - Attempting to collect on a debt that is not only past the statue of limitations, but its also a debt that I do n't owe. They are continuously calling and harassing me....

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Convergent Resources, Inc. Debt collection false statements or representation attempted to collect wrong amount

April 1, 2017 - I received a letter in the mail, seeming official, from a company identified as Convergent Outsourcing Inc . They stated in their letter, that - had sent me to them, for collections, as I still owed $890.00 on my account. I do n't know how they got that information, but I was already in contact with - to pay that debt - monthly as much as I was able. I called - Customer Service and they responded that they had not sent me to any collection agency. Convergent Outsourcing Inc. fraudulently attempted to take payment for a debt they did not own - if they are indeed a collection agency...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

March 31, 2017 - I am filing a complaint on Convergent Outsourcing as they have added back an account that was paid in 2013 to - I requested that collections be ceased at this time as I provided information to the - credit reporting companies that this debt was paid. This - account should be deleted from my account and Convergent Outsourcing must cease collection actions immediately....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

March 30, 2017 - CONVERGENT OUTSOURCING , INC . -/-/- -, FL - Phone : - Dear Sir or Madam : I am a victim of identity theft. I am demanding that you reinvestigate my credit file under the Fair Credit Reporting Act Section 611 [ 15 USC 1681I ]. You have no way to ascertain the legitimacy of my action without investigating the items in question. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collecti...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 13, 2016 - THIS DEBT STAYED ON MY CREDIT REPORT FOR 9+ YEARS!! I TOLD THE CREDITS BUREAUS THIS NOT MY DEBT. IT IS A - - - DEBT I KNOW NOTHING OF. IN 2012 OR NEAR, - ATTEMPTED TO COLLECT SAME DEBT. I TOLD THEM THIS IS NOT MY DEBT. I AM - VETERAN AND THIS IS CAUSING ME UNNECESSARY STRESS PLEASE ASSIST. I AM - SORRY FOR CAPS....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

October 12, 2016 - Convergent Outsourcing Inc Is contacting me by mail to collect a debt I do not owe as I am a victim of Identity theft. This is not my account....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 6, 2016 - I have received a letter from a Collection Agency called Convergent Outsourcing , Inc attempting to collect a debt which I do not owe or have any knowledge of in the amount of $1300.00. The information on this letter is for an account # - for - which I do not recognize. I do not have any responsibility for this debt....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

September 15, 2016 - in 2009 in Nevada someone opened up a - Phone in my name, I called - and tried to reason with them, they wanted me to pay over $800.00 to clear my name. It was to be taken off after it aged out in -..A new collection shows up for - collections in another name ..This is a Debt I have been battling for 7 years and it keeps rising.it is now - $...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

September 2, 2016 - Convergent Outsourcing, Inc. has contacted me regarding a debt from 2004 and stated that I may just have been unaware of it. I have had no notices of collection or any indication of it on my credit report and they can not give me any more information on it other than I should file a police report since I think it is fraud. Since the statute of limitations for debt collecting in the jurisdiction of New Jersey is 3 years I consider this fraud and with no documentation from them I do not believe that I should have to pay this....

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Convergent Resources, Inc. Credit card delinquent account

June 6, 2016 - I HAVE A COLLECTION SHOWING UP ON MY CREDIT REPORT WHEN THIS ACCOUNT WAS PAID IN A SETTLEMENT. THEN THE PHONE WAS RETURNED BECAUSE OF NO SERVICE IN MY AREA....

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

May 16, 2016 - Repeated calls between times specified that no calls are to be made. " No Call Time '' : M-F - -- as it was explained to Convergent collections. I have received repeated calls since notification. All calls are recorded on Convergent side. I will be mailing written notification today to them. This act is seen as harassment under the FAIR DEBT COLLECTION PRACTICES ACT....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

May 12, 2016 - Convergent Outsourcing ( - - - -, -, WA - ), a collection agency that appears to be a fraudulent company, has used my personal information to falsely accuse me of owing $610.00 to -. According to the company, the account was created in - in -, when I lived in -, and closed -. I called - regarding the information after speaking to - -, who had no record of a previous delinquent account in my name. According to -, Convergent used a completely different social security number from mine. I also found an official news article regarding other people 's ...

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Convergent Resources, Inc. Bank account or service problems caused by my funds being low

February 24, 2016 - I have been contacted by Convergent for a debt that I do not owe. ...

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Convergent Resources, Inc. Bank account or service account opening, closing, or management

January 26, 2016 - - - claims that my account has a pass due amount of $560.00. ...

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Convergent Resources, Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt

January 22, 2016 - This debt is about 17 years old and I remembered that I have this debt account closed by cross country. Now some new copy pay who is 3rd party have been.sendingme letters. ...

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Convergent Resources, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

January 5, 2016 - - is more than 7 years old and was supposed to be removed from my credit report. someone must have shared or bought some information because that debt should have been removed and it was not. ...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

January 5, 2016 - I have never had a account with a company called -. I have told them this on many occasions and they continue to say that I owe this debt. ...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

December 17, 2015 - i had this debt on my credit report and disputed it and reported it to the fcc and -, and they removed it from my credit report, but now its back again under another credit collections agency but from -. they just put it back on with another name so it will go back on my credit report. i had already spoke with - as well when this issue incurred. ...

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

December 17, 2015 - I have been paying monthly to - on a closed account however they sent me to collection agency anyway. I have not even received a bill from collection agency as of yet to even have info to send a payment and just paid $100.00 to - in -. This collection agency calls me - times a day using various numbers. I have spoken to them advised I had been paying an amount each month that I could afford although I am out of work due to illness. Agent advised the amount I was paying was not enough and they would continue to aggressively seek a higher amount. I 've asked they stop calling becau...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

December 15, 2015 - I received - collection letter from Convergent Outsourcing in reference to - accounts I allegedly owe to -. These accounts were oped fraudulently using my name and personal info. I have advise the credit bureaus and Convergent that this is not mine, Who would open to - accounts on - different address on the same day. Convergent refuses to help with this situation and its hurting my chances of purchasing a property, since its being reported to the credit bureaus as - collections ...

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Convergent Resources, Inc. Debt collection false statements or representation attempted to collect wrong amount

December 14, 2015 - Convergent collections posted false and damaging information on my credit report, alleging debt to a company I have never done business with. Also convergent never contacted me by phone or mail regarding this " debt '' to even give me a chance to dispute it before they posted it to my credit report. Also there is no contact information on my credit report for me to contact convergent " collections '' ...

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Convergent Resources, Inc. Debt collection communication tactics threatened to take legal action

December 11, 2015 - I sold and item on - a while back. The item worked as it should and had accessories with it. The purchaser stated that they wanted a refund and they where instructed buy - to send the item back to me. When I got it all my accessories were missing. I spent hours on the phone with - trying to resolve this and explaining my side and had proof. Then they passed the situation on to -, now - is trying to collect the debt payed to the buyer from me. I will have to find the documentation I have, but I was wronged, and - would n't stand by me. They told me it was the cost of doing bus...

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