Convergent Resources, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

Convergent Resources, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Illinois

An account that was in collections with a company called - for an old cell phone through - was re-aged on my credit report. I contacted - and they investigated the dates and basically they decided to remove the account from my credit report. Last week I get and alert on my credit monitoring that a new collection account has been listed on my credit report and the same account from - is now listed by a company called Convergent Outsourcing LLC and they have a date or account being opened as -/-/2017. I attempted to contact Convergent by phone and by email all last week. I never got a reply of any kind back from them. This account was supposed to be permanently removed from my credit report by - and it seems they not only re-added the account they sold it to another company and that company re-aged it.

Convergent Resources, Inc. customer in Illinois
Apr 11, 2017

* Source: CFPB Complaint Database

Convergent Resources, Inc. response to complaint:
Closed with explanation

Consumer disputes how Convergent Resources, Inc. handled their complaint

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Contact Convergent Resources, Inc.

http://www.convergentusa.com/
(770) 604-4385
http://www.convergentusa.com/contactus/contact-for
219 Perimeter Center Pkwy NE Ste 200
Atlanta GA 30346

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